We are a unique organization who loves to make the workday FUN! Get engaged with Simon's Culture and Activities, the more you invest in your career, the more it gives back to you.

Are you bilingual, motivated, customer oriented, multi-tasker and love to talk on the phone? Are you ready to be successful assisting individuals to pay off debt, turning Red to Black?

Our Customer Service Team in our Collections Department annual earnings range from @$27,000 to $38,000. Pay is commensurate with experience.

As a Customer Service Representative, you will:

• Work Full time; 40 hours a week; Monday-Friday; 2 early days; 2 late days; Fridays you are out the door by 6 pm!!!!
• Work in our call center, wear a headset and talk to people on the phone. Sometimes customers call us and we call customers.
• Listen to understand the customer, respond with empathy and treat everyone with respect. Like all of us, people just want someone to listen and assist to get their problems solved.
• As you assist, you will negotiate in getting payments that will work for the customer and our clients.

When you join the SIMON'S Team, we will:

• Make you a part of our Family.
• Invest in your future with a proven training/development and on-boarding to the Simon's Approach.
• Provide daily feedback and training. Quarterly Coaching with an increase in pay.
• Provide you the tools you need to make this a career, which could include more responsibilities and growth.
• Give you paid Holidays and PTO Accrual.
• Benefits package to include health, dental, vision, AD&D, 401k with match.
• Have FUN in celebrating victories - big or small - with contests, prizes, games, food and so much more.

No experience with collection is required, but previous call center and/or customer service experience is preferred.

Bilingual a must.

Any questions, please call HR at 315-364-0656.

EOE