“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

The Benefits Enrollment Specialist is responsible for auditing client charts to confirm MediCal
enrollment, assist clients with MediCal and MediCare enrollment, and communicate with hospitals regarding Illumination Foundation’s recuperative care program. The pay range for this position is $24-26 per hour, depending on experience

Responsibilities:

• Audit Illumination Foundation client charts to confirm MediCal benefits enrollment.
• Perform insurance entry clean ups as needed
• Assist clients with MediCal recertification and enrollment.
• Identify clients eligible for MediCare and assist them with benefits enrollment.
• Demonstrate a strong understanding of MediCal and Medicare insurance.
• Demonstrate a strong understanding of Managed Care Plans in the Southern California area
• Demonstrate familiarity with hospitals in the Southern California area and sufficient knowledge to competently discuss recuperative care services with hospitals.
• Demonstrate sufficient knowledge of Social Services Agency and Department of Public Social Services processes.
• Act in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
• Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
• Must accept personal responsibility and accountability for performance of duties.
• Must maintain confidentiality of work related information and materials.

Expectations:

• Prioritize individual and client health and safety.
• Be able to meet targets and work under pressure.
• Communicate with tact and professionalism.
• Set and maintain healthy boundaries with clients.
• Demonstrate the ability to maintain confidentiality of client information and work related information/materials
• Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.

Preferred Experience/Minimum Qualifications:

• Valid CA Driver’s License and eligibility for company vehicle insurance.
• Bachelors degree or higher in public health, public administration, or a related field
• Customer and client relations skills
• Proficiency in Google Suite (Mail, Docs, Sheets, Calendar).
• Understanding of MediCal, Medicare, and continuum of care homeless services

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

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