POSITION SUMMARY

The Benefits Administrator with Clark Associates, Inc. is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, dependent reimbursement accounts, health savings accounts, and retirement plans).

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop communication tools and materials to enhance understanding of the company's benefits package
• Lead benefit and 401(k) orientation for new hires, train new employees on benefit enrollment entries, and answer all benefit related questions
• Develop and maintain company intranet site with benefit materials and updates
• Coordinate and direct open enrollment communications and enrollments
• Handle enrollments, COBRA enrollments, beneficiaries, medical support orders, disability, accident, and death claims, 401(k) rollovers, QDROs, distributions, hardships, and compliance testing ensuring accurate and timely processing
• Serve as primary contact for local benefit teams, plan vendors and third-party administrators
• Work with the Benefits Analyst to analyze current benefits, evaluate the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs
• Work with the Benefits Analyst to complete benefits surveys and review information obtained from the results to forecast trends and assist with future benefits recommendations and designs
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records
• Research employee benefits plans and vendors to identify those that present the best value
• Participate in negotiations with vendors and administrators for best plans, options, and rates
• Review and evaluate annual renewals with insurance carriers and other external vendors
• Design, recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes.
• Cross train with Employee Leave Administrator providing support as needed
• Provide support for plan audits and compliance testing through preparing, collecting, and organizing data
• Ensure compliance with all compensation, benefits and HCM related laws and regulations including FLSA, ACA, FMLA, ADA, EEOC, ERISA, HIPAA
• Maintain confidentiality and professionalism when handling sensitive and confidential company / employee information
• Any other duties as assigned by the Benefits Administration Manager

EDUCATION and/or EXPERIENCE

• Minimum of 2 years of relevant experience in business administration or similar human resources role
• Associate degree in a related field, or equivalent combination of education and experience

KNOWLEDGE, SKILLS, & ABILITIES

• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Strong emotional intelligence required with the ability to connect with others in-person and remotely
• Strong analytical and problem-solving skills
• Ability to work independently and within a team
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)
• Service leadership approach with a demonstrated desire to exceed expectations
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence