Job description
Elliott Aviation, a leader in aircraft solutions, has an exciting opportunity for a Project Manager at their corporate headquarters in Moline, IL. Since 1936, Elliott Aviation has been a world-class provider of comprehensive and customer-focused solutions for business aviation. Our vision, building partnerships that last, applies to our employees as well as our customers.
This hands-on position is responsible for the overall success of the assigned project to ensure quality, schedules and budgets are achieved by coordinating will all departments supporting the project. Responsibilities of this position include:
- Act as primary point of contact with all operations departments to maintain work flow and inter-departmental communication.
- Maintain the standard for documentation of projects in the computer for all to access.
- Provide updates to production control department regarding work scope increases or approved squawks to ensure all team members are informed.
- Clear engagement of each project. Visits at the aircraft on a regular basis to observe and what is in process and that the aircraft is tracking on schedule.
- Routinely send customer summary report to communicate financial status of the project to the customer.
- Prepare for customer arrival in advance to assure a full understanding of the work scope and the customer's expectations.
- Maintain constant comprehensive awareness of all aspects of projects with regard to customer communication.
- Manage all outside vendors to ensure timely delivery and installation.
- Insures accurate and ethical invoicing practices and works with accounting department to close customer open accounts
- Reviews work order throughout the project and upon satisfactory completion of all work performed, initiates work order closing, presents final work order invoice to customer and collects funds owed.
- Maintains customer contact for feedback, follow-up, sends out customer surveys and logs appropriate data into CRM system.
- Other duties as assigned.
Job requirements
- Top candidates will possess excellent oral and written communication skills, excellent problem solving skills, be extremely organized, excellent interpersonal skills and the ability to resolve conflict with a positive outcome.
Other requirements include:
- Experience working in an aviation technical discipline
- Associates degree or equivalent
- Basic computer skills to perform reporting and tracking process
- A & P preferred
- 5-7 years mid-size corporate jet experience preferred
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