SUMMARY

Mills Automotive Group is looking for an Automotive BDC/Internet Sales Manager to join our growing sales department. You’ll work closely with upper management as well as the Sales Consultants to ensure the business needs are met.

WE OFFER:

• Health, Dental, Medical
• 401K
• Paid Time Off

RESPONSIBILITIES:

• Work directly with our employees and customers to develop relationships and help to enhance the sales process
• Build, train, and direct our growing business development department
• Create, maintain, and measure the internet and business development processes
• Manage and develop a team of customer service representatives in a call center environment
• Daily driver of business needs with focus on recruiting, training, coaching, and mentoring team members
• Provide training and support to the internet sales staff and assist in closing deals
• Manage all aspects of the department including handling internet leads, inbound phone calls, and customer retention
• Make and confirm appointments by being efficient with customers via phone and email
• Effectively utilize CRM and lead management tools
• Generate all relevant reporting in a timely fashion
• Ensure BDC department goals are achieved in terms of appointments set and shown for internet and inbound phone leads

REQUIREMENTS:

• BDC Management or Internet Sales Manager Experience Required
• Prior Automotive Sales Managerial Experience preferred
• Knowledgeable about Automotive sales process, business philosophy, and products
• Excellent communication and customer service skill
• Strong computer & phone skills (Internet, MS Outlook, CRM)
• Professional and Superior leadership skills
• Strong work ethic
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

About the Dealership

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 18 years, we are proud to have grown from 1 store to 25. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education! We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.