Job description

Do you want to love where you work? Are you a friendly individual that is driven by goals and being part of a growing business? Do you want to be appreciated and rewarded for your hard work? Are you someone who loves talking and connecting with people? Do you enjoy helping build a strong team? Do you want to work somewhere that values work life balance? Elements Massage Geneva may be the place for you to call home!

If you’re a STRONG SALES / CUSTOMER SERVICE LEADER who is SERVICE ORIENTED and has a passion for WELLNESS & HELPING PEOPLE we encourage you to apply to be part of our team!

Specific responsibilities include:

• Assist overseeing day-to-day operations of the studio.
• On-boarding, training and coaching employees
• Assist with management of staff schedule
• Building, motivating and leading a high-performing team that genuinely cares about the health and wellness of every customer.
• Leading staff consisting of sales/customer service associates and massage therapists to achieve individual and team operational and customer service goals.
• Coaching front desk personnel on POS / Scheduling system, scheduling appointments, recommending enhanced services. Individual would also be expected to perform these duties.
• Maintain a safe, clean environment for clients & staff and ensure that CDC / safety protocols for our industry are being followed.

Minimum Requirements:

• 1-2 years as supervisor / manager in customer service and sales environment.
• Availability to work peak times such as evenings, weekends.
• Must pass a background check

About You:

• Goal oriented with proven experience to meet / achieve performance goals
• Outgoing, personable, team oriented individual
• Highly motivated, self-starter
• Excellent customer service and communication skills
• Experience with sales
• Previous retail sales / customer service experience.
• Demonstrates ownership mentality
• Strong leadership skills
• Proficiency with computers and software
• This is NOT a clerical management position as you will also be expected to be hands-on answering phones, scheduling / checking out clients and be customer facing.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Geneva, IL 60134: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 3 years (Required)

Work Location: In person

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