Job description

PURPOSE OF POSITION:

The Attorney Support person assists the assigned attorney by keeping the file documentation and status current until it is ripe for attorney intervention. This position works under direct supervision of the VP of Disability Operations.

RESPONSIBILITES:

· Make status calls to attorney’s offices and adverse carriers to obtain current status of related third party and workers’ compensation claims.

· Send status inquiry correspondence via email, US Mail and fax;

· Organize and document incoming responses via US Mail, fax, and email

· Respond to general inquiries and correspondence from attorneys’ offices and adverse carriers

· Achieves working knowledge of subrogation claim procedures and advances recovery process.

· Sends updated file documentation to attorneys offices and outside/adverse insurance carriers

· Provides general administrative support for Staff Attorneys as directed by the Staff Attorney

· Performs all other duties as assigned

· Remains up-to-date on efficient use of clients’ systems

· Trains new and existing employees on proper methods and procedures.

SKILLS AND EXPERIENCE:

· Bachelor's Degree or anticipated graduation within 12 months

· Prior office experience preferred

· Self-Motivated

· Excellent oral and written communication skills

· Excellent telephone skills

· Self-confident and not easily deterred

· Strong Work Ethic- Ability to work in a high-volume environment

· Attention to detail

· Critical thinker

· Proficient use of MS Office applications and PDF documents.

· Assertive and persistent

· Quick-Learner

· Proactive

· Open to constructive criticism

· Creative problem-solver

· Innovative thinker

· Decision-making skills, analytical skills, accuracy, and attention to detail.

· Adaptability to new and changing claims data filing systems.

· Ability to stoop, crouch, reach, stand, push, pull, finger, grasp, talk, hear, and perform repetitive motions in a sedentary work environment with close visual acuity.

ADDITIONAL JOB DEMANDS:

· Maintains confidential information.

· Must have regular predictable attendance.

· Willing to work the necessary hours to complete projects.

WORKING RELATIONSHIPS:

· Internal: Departmental and interdepartmental staff.

· External: Clients, adverse parties, callers, vendors

SUPERVISION EXERCISED: None

All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees will be required to perform any other job-related instructions as requested by their Supervisor, subject to reasonable accommodation.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We are currently in a hybrid remote work arrangement.

Ability to commute/relocate:

• Beverly, MA 01915: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Beverly, MA 01915

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