Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Workplace Experience Host to join our dynamic team in Washington, DC. While the schedule for this role is generally 9:30 am – 6 pm, Monday – Friday, the Workplace Experience Host must be able to work flexible hours. This is an in-office role.

About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the role
As a Workplace Experience Host (WE), you will be an essential member of a team of customer-focused professionals responsible for delivering a world-class experience to internal and external clients of the firm. You are a self-starter who is attuned to client needs to effectively develop and implement solutions. You are present and ready to assist, and you are integral to the vision and execution of the workplace experience department. Other key responsibilities include:

• Offering a genuine welcome to all visitors and personnel; escorting internal and external clients to their destinations
• Supporting day-to-day operations by providing elevated hospitality and service which allows clients to work, productively and efficiently; naturally connecting dots and engaging with clients, taking action to fulfill in-the-moment requests and anticipate potential needs
• Maintaining and supporting conference center and other work spaces within the office, processing reservation and catering requests; and ensuring space is presentable, equipped, configured to customer specifications, and ready for use
• Assisting with various department tasks including, but not limited to: logging or handling of minor repairs, office moves, food and beverage requests, space configurations, visitor registration, coordinating details with building security, and meeting/event support
• Support the firm’s global health and well-being initiatives by completing Ergonomic Specialist training and performing ergonomic assessments

About you
We’d love to hear from you if you:

• Earn the trust of clients by offering exceptional assistance, knowledge, and support
• Display a composed and self-assured manner at all times
• Take initiative and feel empowered to take ownership and be decisive when supporting clients

And have:

• A High School Diploma
• A minimum of three (3) years of Workplace Experience or related experience

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity, pro bono work and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

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