Job description

SUMMARY JOB DESCRIPTION

The Woodworking Estimator is referred to as the Technical Repair Analyst position will perform estimates and repair reports for wood restoration and refinishing assignments, including a repair scope and price for each line item inspected. The position will also assist in technical estimate reviews of onsite inspection reports from field personnel for accuracy of scope and industry standard pricing and oversee issue resolutions with customers and field technicians, such as punch list. This role is based in our Richmond, VA Headquarters or remote.

PRIMARY RESPONSIBILITIES:

1. Produce and submit accurate wood restoration estimates for insurance claims affecting furniture, cabinets and millwork from photos to meet specific Service Level Requirements (SLAs)

2. Review estimates submitted by our network of repair firms for accuracy and confirm scope of work is complete and justified. If necessary, discuss estimate with repair firm

3. Serve as an expert witness and perform depositions, as needed, for legal disputes involving wood repairs

4. Provide technical consultation for customers

5. Coach repair firms on the processes and estimating requirements

6. Assist in improving the overall process for efficient and accurate estimating practices

PRIMARY GOALS:

• Deliver accurate, clear estimates quickly
• Ensure expert analysis for repeat business and customer confidence

SUPERVISION, JUDGMENT & SCOPE:

This position reports to the Technical Repair Analysis Supervisor. This position will have direct contact with restoration firms, owners and employees, insurance adjusters, general contractors, mitigation companies, and homeowners/policyholders. The position requires intermediate computer skills, advanced organization and communication skills.

SKILLS & QUALIFICATIONS:

· Woodwork, refinishing and restoration estimating experience is REQUIRED;

· Independent work ethic;

· Ability to organize and manage multiple priorities and to work in a fast-paced environment;

· Ability to meet tight deadlines and budgets;

· Strong customer service orientation;

· Strong attention to detail;

· Excellent interpersonal and communication skill;

· Experience working as a member of high performance teams and demonstrated abilities as a strong team player;

· Web technology and apps proficiency is required.

COMPENSATION

· Monthly salary, commensurate with experience, plus benefits

Renovar is a wood repair, restoration and refinishing company specializing in furniture and cabinets. Our goal is to you get life back to normal by restoring furniture and cabinets back to their pre-loss condition after a property claim. We offer our unique services through our craftsmen across the country that go through extensive background screening and credentialing. We service the top 100 insurance carriers nationwide.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Application Question(s):

• Background Check required

Experience:

• Woodworking: 3 years (Preferred)

Work Location: Remote

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