The Hampton by Hilton – Amherst is strategically located between two popular destinations – the Amherst Recreation Complex and the University at Buffalo North Campus. The Amherst Recreation Complex provides indoor and outdoor sports and recreational activities year-round. Its Northtown Center is the top tourism destination in town. The hotel is also unique. It is the first one in the nation certified for Universal Design, an emerging standard for socially responsible design.

We are a supportive work environment where associates work hard to put the needs of our guests first; hiring friendly, helpful and courteous individuals who will make our guests feel comfortable and want to return again and again. By putting guests first, we've created an open, friendly place to work where honesty, mutual respect, teamwork and high standards are valued. We are currently looking for individuals who embrace the hospitality culture and are looking for a professional career and growth in the industry.

Come join us today!

POSITION SUMMARY

Set up and break down each morning's breakfast buffet, ensuring buffet items such as fruits, breads, cereals and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

**Breakfast is served 6:00am to 10:00am daily. Typical shift starts at 4:00am and ends at 12:00pm.**

ESSENTIAL DUTIES AND RESPONSIBILITIES – Include the following. Other duties may be assigned.

• Check station before, during and after shift for proper set-up and cleanliness.
• Replenish silverware, sugar caddies and condiments.
• Light to moderate food preparation.
• Refill beverage containers.
• Mop, wipe and sweep when needed.
• Attendants are also tasked with acting as representatives of the hotel, and are therefore required to provide a welcoming and hospitable atmosphere to guests.

Supportive Functions – In addition to the performance in the duties delegated to the breakfast attendant, the attendant must possess good communication skills for keeping customers informed of breakfast offerings and hotel information. As the position calls for working in a fast-paced, customer-oriented environment, the attendant should be courteous, efficient, and friendly. Attendants must have a strong capability to multitask, be able to stand for long periods of time, lift up to 25 lbs. and work with cleaning chemicals.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette

• Knowledge of the appropriate table settings, service ware, and menu items
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders
• Ability to remember, recite and promote the variety of menu items
• Ability to operate beverage and toast equipment

QUALIFICATION STANDARDS

EDUCATION: High school graduate or equivalent preferred.

EXPERIENCE: six (6) months to one (1) year previous serving or hospitality experience preferred but not required. We will help you learn and gain experience and develop new skills!

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as part of the orientation process.

Notice: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

At Uniland Hospitality, we are committed to providing equal employment opportunities to all employees, interns and applicants, regardless of race, color, religion, gender, sexual orientation, national origin, age, marital status, veteran status, disability or any other protected category under applicable federal, state or local law.