Job description
Potawatomi Casino Hotel Milwaukee, owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues. In addition to being the premier entertainment destination in the Midwest, PH&C sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.
Potawatomi Casino Hotel Milwaukee operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do. While carrying out the job duties listed below, the Warehouse Operations Supervisor to our continued business success by providing unsurpassed guest service, personal, and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.
Principal Duties and Responsibilities (*Essential Functions)
- Oversee the receiving process for multiple docks to include but not limited to follow all Hazard Analysis Critical Control Point (HACCP) guidelines, run dock enforcement appointments, handle receiving worksheets to delivery ticket cross check process, complete quality inspections, Day Dot System, verify catch weights and facilitate the documenting/posting into the Purchasing/Inventory Control System (P/IC System).
- Supervise the storage of all inventory assets to include first in, first out (FIFO) rotation process, bin location integrity, refrigerated and frozen product, retail product and assist in developing bin locations.
- Control the issue and distribution process to include moving all products from the time of receipt to its proper bin location and issue all inventory product utilizing the electronic inventory issue requisition system.
- Communicate discrepancies, shortages and damages to affected departments, Purchasing and Warehouse management and resolve receiving issues in a timely manner.
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but not limited to interview, hire and train team members; plan, assign and direct work; appraise performance; coach, mentor, reward and discipline team members; address complaints and resolve problems.
- Maintain a thorough, working knowledge of all casino and hotel products to include but not limited to dry goods, paper products, gaming equipment, chemical supplies and Food and Beverage specifications.
- Coordinate outbound shipments with, to include but not limited to, UPS, FedEx and freight shipments and maintain all records of this activity.
- Assist the Inventory Control team with all cycle counts, monthly, quarterly and year-end inventory counts as needed.
- Maintain thorough and accurate shipping and receiving records.
- Maintain the receiving docks and warehouses in an organized, clean and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements.
- Recommend measures to improve quality of service and increase efficiency of department and equipment performance.
- Report any motor vehicle violations to Management within twenty four (24) hours of the incident, if assigned driving responsibility.
- Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.
- Perform other duties as assigned.
Job Qualifications
- High School Diploma or equivalency required.
- Three (3) years of receiving, inventory, storing, issuing or distribution experience in a high volume, fast paced environment of similar or better size required.
- Three (3) years prior supervisory experience required.
- Ability to hold and maintain a valid state issued non probationary driver’s license including:
- Two (2) or fewer chargeable or preventable motor vehicle accidents within the past five (5) years.
- Three (3) or fewer violations of motor vehicle law (other than violations involving parking) within the past five (5) years.
- No convictions of an offense involving the operation of a motor vehicle while impaired by alcohol or controlled substances within the past seven (7) years.
- No convictions of any careless or reckless driving of a motor vehicle offense within the past five (5) years.
- Ability to maintain a good driving record during the course of employment.
- Ability to drive all sizes of vehicles, both automatic and manual transmission.
- Must be able to obtain a valid forklift certification.
- Maintain up to date knowledge of OSHA guidelines.
- Office skills, ability to use standard office equipment and basic computer proficiency in Microsoft Word, Outlook, Excel and Internet Explorer. Warehouse information systems knowledge required, preferably with Red Rock and EPIC purchasing/inventory systems.
- Ability to maintain organization, meet deadlines and possess integrity and discretion in handling confidential information.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to communicate effectively before groups of guests or team members of the organization.
- Ability to read and interpret documents to include but not limited to invoices and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to work irregular hours and extended shifts including late nights, early mornings, weekends and holidays.
- While performing the duties of this job, the team member is regularly required to talk or hear, sit; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The team member must be able to operate a personal computer. The team member must be able to move freely in the warehouse. The team member is regularly required to lift and/or move up to fifty (50) pounds with assistance and occasionally lift and/or move up to one hundred (100) pounds with assistance.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Working Conditions
The noise level in the work environment is usually moderate to loud. When on the casino floor the noise levels increase and it is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and regularly is exposed to outdoor weather conditions. The team member occasionally works in high precarious places. The team member is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, cold and vibration.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.
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