Job description

WHO WE ARE

We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service.

OUR PROMISE MEANS MORE™

• Respect - We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together.
• Integrity - We go above and beyond to help customers and employees and do what we can to help resolve issues.
• Teamwork – We support and encourage each other while working together to ensure each customer has a top-notch experience
• Family Environment – We are a nationwide company with small business locations that provides a family-like environment.

Bi-lingual in English/Spanish is required for this position

Do you have knowledge of tools and how they are used along with Customer service skills? Are you passionate about building relationships? Do you enjoy being involved in several aspects of a Company? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company?
If so, we are looking for you to join our exceptional team as a Front Desk Associate/Back up driver in our Chantilly, VA location.

This position is Monday through Friday 7am to 4pm. No weekends. 40 hours a week.

WHAT YOU’LL BE DOING:

• Pulling orders and using a forklift in the warehouse with the ability to lift up to 50 pounds on a daily basis.
• Be willing to do local deliveries of products on an as needed basis using a company vehicle.
• Assist with merchandising and stocking shelves to maximize our store’s potential by ensuring products are placed exceptionally well
• Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival, and provide assistance via phone and email inquiries. Your approach is to go above and beyond every time!
• Develop relationships with our customers by understanding and explaining our products and proactively up-selling when a need is identified that we can meet

YOU MAY BE A GOOD FIT IF YOU:

• You have a High School diploma or GED.
• You are bi-lingual in Spanish/English
• You have at least 1 year of experience in a warehouse setting and have customer service experience and are comfortable with merchandising and stocking product on shelves.
• Have a Growth Mindset – You’re willing to put in the work to become knowledgeable about our products to be able to confidently answer customer questions and anticipate their needs
• Take Initiative – You are a self-driven team player with a can-do attitude, comfortable with sales, and ready to step up and help others without being asked
• Build Relationships Easily – You are ready to WOW our customers and deliver the best experience possible!
• Love Tech – You’re tech savvy with helping our customers via phone and email, along learning to navigate our product system easily
• Focus on the Details – You’re organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision

WHY YOU’LL LOVE IT HERE

• Daytime shift with great hours!
• Our collaborative culture!
• Opportunities for career growth!
• Competitive benefits package, including Health, Dental and Vision
• Opportunity to enroll in our 401k program with 6% match
• Paid time off

WE ARE AN EQUAL OPPORTUNITY EMPLOYER SouthernCarlson Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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