VP of Client Services - Life Sciences
CMC / Supply Chain

Boston, New York

About us

Genioo is pioneering a consulting category to deliver a fundamentally different project experience to our clients. We are an innovative management consulting firm, working with influential life sciences organizations to bring their ambitions to life. We work alongside our clients to deliver critical projects that translate their big ideas into practical reality – and add lasting value to their business. We understand what it takes to deliver and sustain change.

We are set apart by our approach and more importantly our people. Our people are creative thinkers, and problem solvers who want to make a difference. Our people-first culture is driven by a diverse and inclusive workplace that powers innovation. You will be working with disruptors and leaders across the industry coming from the most prestigious firms in the world with a mission of revolutionizing consulting for our clients.

We are one of the fastest growing consultancies in Life Sciences and operate globally with hub locations in Zug, London, Berlin, New York, Boston, and Dallas.

The role
As a VP of Client Services, you will have a unique opportunity to manage and develop a set of core accounts with a high performing team of experienced business professionals and entrepreneurs. You will play a key role in shaping the future of the company and have an impact on the market by launching innovative offerings and delivering outstanding projects. You will have direct access to the Genioo founders and work closely with them, experiencing the collaborative leadership style of the executive team.

You have deep functional experience in TechOps, Manufacturing, Supply Chain, and/or Procurement, and are able to develop these functional areas effectively at your core clients, as well as act as a subject matter expert to other Genioo Client Service peers leading other accounts.

What you should enjoy doing

• Managing client service / project delivery for leading Life Sciences companies in the US.
• Leading both large-scale and smaller project teams that include independent consultants and client team members with involvement across all phases of the project.
• Stepping in as a problem solver to help develop recommendations, effectively resolve issues and keep projects running on time and on budget.
• Managing and growing relationships with key project stakeholders.
• Providing comprehensive solutions and developing compelling proposals for business challenges for our clients, particularly related to productivity, operational excellence, transformation, implementation and change management.
• Partnering with the Commercial / Sales team to ensure a smooth transition from sales to service and to align on extension opportunities.
• Being creative and innovative when it comes to expanding service offerings and solutions.
• Contributing to the development of a fast-growing organization and scaling of internal functions.

What we look for:

• You've been consulting with Life Sciences businesses for at least 8 years and have worked for a leading Management Consulting firm.
• You have optimally also spent time in a corporate role, and understand how large life sciences firms operate, make decisions, and get work done.
• You've worked in or executed numerous projects in TechOps, Manufacturing, Supply Chain and/or Procurement.
• You are an experienced project manager with a strong track record of successful project delivery.
• You focus on execution, client success and use a hands-on approach to get things done.
• You have a talent for synthesizing complex topics and explaining them in easily understood terms to a variety of stakeholders.
• You have excellent communication and listening skills combined with the ability to know when to add relevant value to discussions based on a particular audience.
• You have the entrepreneurial enthusiasm to help build a cutting-edge business and change the way companies do project work.
• You have a contagious passion combined with demonstrated leadership in motivating people.

What we offer:

• Great people around you - Work in an international environment with like-minded people in a unique mix of young and experienced colleagues that strive for quality, impact and team success
• Entrepreneurial work environment - Take responsibility for projects in a well established but start-up-like environment that celebrates excellence in work
• Steep learning curve & intellectually stimulating work - Embark on a career in a fast-paced environment that provides challenging and stimulating work and related developmental guidance and support
• Unique delivery model - Become part of a company that plays into the megatrend of the independent workforce, combining independent professionals with our own consultants to create high performing teams
• Impactful work & great opportunity to shape the company - See your own impact on how things are done in Genioo and capture the opportunity to shape the future of the company

Reasons you'll love working here

• A unique business model, with dedicated functions in Commercial (Sales), Talent (finding the right Independent professionals) and our Centers of Excellence, allowing you to focus on what you do best: Growing the business through building trusted client relationships and delivering great work
• Company events from our office rooftop barbecues to boating on Lake Como all focused on building team morale, strategizing our future, and bringing the company together
• Hybrid work environment (2 days/week on-site + 4 weeks per year fully remote)
• Genioo sponsored lunch when you work on-site
• Paid training days per year to invest in your development
• Floating holidays that provide you with more space to take time off for those holidays most important to your diverse and personal background