Veterinary Customer Service Representative
Job description
About us
Shamrock Animal Hospital is a small business in Rosemount, MN. We are professional, engaging, collaborative and our goal is to Shamrock Animal Hospital,a full-service small animal hospital in Rosemount, MN is looking for a strong full-time receptionist to add to our team. We are seeking applicants who love to learn, share our passion for top-notch veterinary care, like to work and play with colleagues, and respect a work-life balance. We are a 5-doctor practice known for progressive medicine and advanced surgery. Our hospital is busy and the cases are challenging. Our mission is to provide the most advanced care for our patients, empathetic support for our clients, and service and professionalism to the community that exceeds expectations. If you are interested in joining a progressive practice that is still growing after 33-years in business, if you like to work with a compassionate team while you learn something new every day, if you want to expand and strengthen your skill-set in a challenging job, come join us at Shamrock. Come work with doctors and staff who do not shy away from complex cases. Jump right in with them to help find answers and solutions to improve our pet patients’ health and our clients’ well-being..
Our work environment includes:
- Modern office setting
- Lively atmosphere
- On-the-job training
This position provides a fast-paced environment where multi-tasking skills are essential and taking initiative is encouraged. We are currently looking for compassionate, dependable, and motivated individuals who like to collaborate with others to provide the best care for pets and great service to clients. Preference will be given to those with veterinary experience.
Skills and requirements:
Compassion for companion animals and empathy for their owners
Willingness to pitch in and share the work-load with the team until the work is done
Exemplify professional behaviors of respect for colleagues, strong work ethic, clinical appearance/attire, and direct positive communication
A positive attitude, resilience, and flexibility when unexpected things happen
Execute task directives and complete designated tasks on-time
Ability to see what needs to be done and willingness to take initiative to do it
Receptive to performance feedback
Multi-tasking skills
Duties include but are not limited to:
Communicate clearly between front-back (admissions & discharges) and your team members to support a smooth flow of patient/client care
Client services
Scheduling appointments
Filing
Answering phones
Work schedule: 4-5 day work week, no weekends!
Clinic Hours: M-F: 8-6
Benefits:We offer competitive compensation with raises commensurate with mastering new skills, health, and dental insurance plans, paid vacation, paid sick time, and Simple IRA (401k).
Pay: $16+ Competitive pay based on experience.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Rosemount, MN 55068: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
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