Job description
Overview:
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Vendor Service Representative in
Collegeville, PA.
The position supports the Employer Solutions national collection network by
reconciling and applying payments to vendors for collection services. Research and resolve discrepancies with vendor payments for collections services. Position is responsible for maintaining all supporting systems with accurate information to promote successful collection management for internal and external customers. Responsibilities:
Education & Experience:
Associates degree and/or equivalent combination of education and work experience.
1-3 year of Customer Service experience preferred
Associate degree and/or equivalent combination of education and work experience.
Qualified employees should upload a completed Request for Transfer and most recent Performance Development & Review into PeopleSoft with the application.
Or they can be faxed or emailed to Sarah Lister in the Talent Acquisition Center
2023-38518
Vendor Services Representative -
Collegeville, PA - Monday to Friday
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Vendor Service Representative in
Collegeville, PA.
The position supports the Employer Solutions national collection network by
reconciling and applying payments to vendors for collection services. Research and resolve discrepancies with vendor payments for collections services. Position is responsible for maintaining all supporting systems with accurate information to promote successful collection management for internal and external customers.
1. Constantly promotes a positive work environment and collaborates with crossfunctional team members to support Employer Solutions business model.
2. Participates in the Employer Solutions initiatives that are aligned with the
Blueprint.
3. Identifies, communicates, and resolves vendor payment and billing issues
pertaining to the collection network.
4. Reconciles and applies payments to vendors for collection services utilizing multiple supporting systems.
5. Ability to communicate with all levels of internal and external professional levels via phone and email.
6. Informs collection sites on the proper use of their assigned site codes and outlines the appropriate billing procedures in order for a payment to be generated for services rendered.
2. Participates in the Employer Solutions initiatives that are aligned with the
Blueprint.
3. Identifies, communicates, and resolves vendor payment and billing issues
pertaining to the collection network.
4. Reconciles and applies payments to vendors for collection services utilizing multiple supporting systems.
5. Ability to communicate with all levels of internal and external professional levels via phone and email.
6. Informs collection sites on the proper use of their assigned site codes and outlines the appropriate billing procedures in order for a payment to be generated for services rendered.
7. Assists Accounts Payable in resolving collection site payment issues and identifies scenarios in which non-payment is necessary.
8. Provide ongoing support for the national collection network by preparing and correlating reports and costs differentials for services.
9. Performs other duties as assigned by Collection Services Manager and/or Team Leader.
Qualifications:
8. Provide ongoing support for the national collection network by preparing and correlating reports and costs differentials for services.
9. Performs other duties as assigned by Collection Services Manager and/or Team Leader.
Job Requirements:
Ability to problem solve with a great sense of accuracy.
Proficient in Word, EXCEL, Outlook, operating systems such as ORACLE,
PeopleSoft, QTN and QBS as they relate to Employer Solutions.
Team oriented
Demonstrated ability to reconcile collection invoices and promote accurate payments.
Ability to problem solve with a great sense of accuracy.
Proficient in Word, EXCEL, Outlook, operating systems such as ORACLE,
PeopleSoft, QTN and QBS as they relate to Employer Solutions.
Team oriented
Demonstrated ability to reconcile collection invoices and promote accurate payments.
Education & Experience:
Associates degree and/or equivalent combination of education and work experience.
1-3 year of Customer Service experience preferred
Associate degree and/or equivalent combination of education and work experience.
Qualified employees should upload a completed Request for Transfer and most recent Performance Development & Review into PeopleSoft with the application.
Or they can be faxed or emailed to Sarah Lister in the Talent Acquisition Center
2023-38518
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