Job description
Vacation Advisor, Disney Vacation Club (Orlando) Full Time
Apply Now
Apply Later
Job Summary:
Disney Vacation Club Vacation Advisor creates magic for our members before they arrive for their Disney Vacation Club vacation and during their stay! Vacation Advisors recommend all suitable options while providing vacation planning services and confirming resort reservations for Disney Vacation Club, Walt Disney World Resort and Disneyland Resort. The Vacation Advisor is an hourly position in a high-volume inbound contact center located in Celebration, FL. The Disney Vacation Advisor will attend a paid mandatory training class where they will participate in multiple performance assessments provided.
This position is located in Celebration, FL where you will be working on-site and from home based on operational needs. Required when working from home is a functional private workspace with high-speed internet.
The starting pay rate for this position is $17.85/hour
Responsibilities:
- We assist Members with memberships, managing their accounts, and providing appropriate solutions to Member concerns
- We provide vacation planning services to DVC Members and inbound exchanges using numerous software applications
- We build resort reservations, exchanges and other supplemental services
- Maintain expected reservation productivity designated levels of service satisfaction
- Easily adapt to offering new products and services
- Meet required departmental metric expectations
- Complete all required Company trainings and compliance courses as assigned
- Cast members may be required to handle cleaning chemicals and supplies
Basic Qualifications:
- One (1) year in hotel, travel, or national exchange company reservation experience
- Experience with standard office software programs including Microsoft Products
- Navigate between multiple and concurrent computer applications
- Desire to engage with Disney Vacation Club Members providing Guest Service
- Flexible with work schedule, including overtime, weekends and holidays
- Flexibility to work on-site in Celebration, FL and remote
Preferred Qualifications:
- Bilingual
- Experience working in a Call Center
- Experience with Travel industry
Additional Information:
KEYWORD: WDWCasting, WDW Casting, Reservations, CallCentersmogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.