Job description

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The Global E-commerce Logistics Design team is dedicated to building a great logistics experience for TikTok Commerce. We work to understand user insights from various markets across the world, and design innovative solutions to support our business growth. Our vision is to create localized, delightful and valuable services and experiences for TikTok global logistics.

We are seeking an experienced UX Designer who will conduct user research and drive end-to-end design implementation for TikTok Commerce logistics and supply chain. You will build and iterate product services and experiences in collaboration with the business, product and developer teams.

Responsibilities:

• Responsible for TikTok e-commerce supply chain and logistics product experience design to ensure product usability and design quality.
• Based on the design goals, provide high-standard interaction and visual solutions and follow up the launch and user feedback.
• Collaborate with product managers and developers to ensure the implementation of design projects, continuously iterating and optimizing user experience.
• Dive deep into the logistics scenarios, discover experience issues through UX tools and methods such as interview/user testing, and propose design solutions to improve end-to-end, online and offline user experience (e.g. Warehouse operation).
• Explore add-on values that designers can bring to the business and actively propose relevant innovative solutions.

Qualifications

• Bachelor's degree or above.
• 5+ years of UX design experience with solid UX skills, e-commerce and/or logistics experience is preferred.
• Capable of integrating online and offline UX with experience in business-facing/cross-domain product experience design.
• Keen on business insight, pro-actively discover customer pain points or design opportunities, and can carry out experience innovation and design drive through diversified design methods.
• Capable of design retrospectives with the ability to summarize good practices and methodologies during projects, and sharing with other designers.
• Self-driven and proactive, able to manage complex projects and make initiatives happen.
• Ability to collaborate across positions and function teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at USRC@tiktok.com.
Job Information
The base salary range for this position in the selected city is $119573 - $220611 annually.

​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

​

At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:

​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.