Under the general supervision of the Finance Director, carries out duties for utility billing, accounts payable, purchasing, and customer service.

• Answer, research and route inquiries from vendors pertaining to accounts payable
• Answer phone calls and e-mail messages from residents and commercial customers pertaining to utility billing
• Prepare daily cash deposits
• Administer and reconcile data for water meter readings
• Post web, phone, and daily cashiering payment batches
• Switch out cash tills for customer service and court clerks
• Acts as relief for front desk
• Process payments for utility bills, permits, and other related transactions
• Balance daily cash till
• Generate and complete utility customer service orders
• Administer utility customer accounts
• Maintain utility, cashiering, and AP documents
• Provide AP support to other department admins
• Process Open Records requests
• Performs other duties and carries out special projects as needed

PHYSICAL REQUIREMENTS: Sits for extended periods of time typing, filing, or inputting data on personal computer; safely lifts, holds and carries up to 30 pounds of computer paper or office supplies; reads difficult source documents and computer screens.

REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES: High school diploma or the equivalent. Must possess a valid Texas Driver’s License.

Minimum 3 years of experience in utility billing. Proficient in Microsoft Suite, Incode 9 or 10, or other Financial/Utility Management Software.

-OR-

Any equivalent combination of experience and education that provides the required knowledge, skills, and abilities.