Job description

Responsibilities :
Performs repetitive data entry
Searches, interprets, selects and codes documents and records as needed
Operates various office equipment, software and/or tools required by the department to complete assigned tasks
Answers and responds to incoming phone calls and emails requesting support relative to the assigned department
Performs routine record filing and may be responsible for the set up and maintenance of filing systems
Receives and distributes mail, reports and other department records
Researches and analyzes data under the guidance of a higher level personnel
Communicates clearly and accurately with internal and external customers
Performs simple mathematical equations and completes routine forms as needed
Maintains operating knowledge of manual and computer systems utilized by the assigned department
Supports other departments during installs, upgrades and conversions according to goals of the assigned department
Receives cross-training in one or more department functions and is able to perform duties for any absent personnel within the department
Trains and develops new and existing personnel
Completes departmental reporting as needed
Completes other duties, including special projects, as assigned by Management

Education Requirements:
High School Diploma or GED

Experience Requirements:
See Grade Level Distinctions

Skill Requirements:
Experience with Word, Excel, and other MS Office Suite applications
Effective listening, telephone, verbal and written communication skills
Accurate computer keyboard and data entry skills
Ability to learn new products and technology quickly
Positive, professional attitude and adaptive to change
Ability to sit for extended periods of time in a relatively stationary position
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds

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