Job description
Overview:
Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
The Field Training Coordinator is responsible for the training and development of Giant Eagle SS Long Term Resets (LTR) teams and Home Store Leads, this includes all aspects and functions of the job. Play a role as a field supervisor support – communicating on issues and opportunities, including compliance checks. Communicate and monitor Acosta and Giant Eagle’s policies and procedures, including monitor in-field adherence.
The incumbent(s) in this position should exhibit the following Acosta values:
- People Minded – Must show dignity and respect to all people
- Integrity – Must exemplify the highest degree of ethical behavior
- Results Oriented – Must show passion, pride and commitment to succeed
- Trust – Must be honest, sincere and confident
- Teamwork – Must build trusting relationships
- Innovation – Must progress through a combination of creativity, common sense and vision
- Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
Essential Functions:
1. Initial and on-going training and development of LTR field personnel
2. Supervisor field support
3. Provide progress reports to Supervisors, Operation Managers, and Director
4. Compliance Audits - work completion and quality of work
5. Relationship building with store management and leadership
6. Communication of Giant Eagle’s policies & procedures
7. NARS Troubleshooting
8. Retention and career development
9. Temporarily fill open team positions
10. Distribution of equipment
11. Meeting the physical requirements – listed below
12. Other duties as assigned
Qualifications:
1. Initial and on-going training and development of LTR field personnel
2. Supervisor field support
3. Provide progress reports to Supervisors, Operation Managers, and Director
4. Compliance Audits - work completion and quality of work
5. Relationship building with store management and leadership
6. Communication of Giant Eagle’s policies & procedures
7. NARS Troubleshooting
8. Retention and career development
9. Temporarily fill open team positions
10. Distribution of equipment
11. Meeting the physical requirements – listed below
12. Other duties as assigned
Education Requirements:
- Bachelor’s degree preferred
Work Experience Requirements:
- 3-5 years in training in a retail environment
Knowledge, Skills and Abilities Requirements:
- Strong Leadership Skills
- Well versed in reset processes& procedures
- Complete understanding of Home Store Lead role and responsibilities
- Highly organized
- Good communication and relationship building skills
- Knowledge and understanding of client/customer’s policies, procedures & expectations
- Ability to efficiently and effectively provide hands on training
Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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