Theatre Management Associate
Job description
JMU offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support and enhance the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. Visit our Prospective Employee site to learn more about what makes James Madison University a great place to work!
- Work with the Director to manage all house management and usher scheduling and reporting. Hire and manage student house managers for the Forbes Center and Wilson Hall. Schedule and host usher trainings and oversee ongoing usher recruitment efforts. Serve as house manager /usher when needed.
- Work with the Box Office Manager to prepare daily box office deposits, sell tickets when necessary, provide box office staff supervision and guidance as called upon, assist with community outreach and outbound sales / marketing efforts. Prepare box office reports and revenue payouts.
- Work with Aramark/Dining Services on reception contract preparation and follow-up.
- Manage all event, conference, and presidential event support, set up and take down. Assist CVPA as needed with other event coordination and set up.
- Arrange work orders when needed.
- Arrange for all housing, transportation and educational outreach details to support Artist bookings. Prepare hotel billings and work with Accounts Payable.
- Coordinate with production team when necessary.
- Advance all hospitality details and prepare back-up paperwork required for special events and productions.
- Prepare detailed written itineraries for visiting artists in conjunction with production team.
- Assist Director in online marketing, social media and research projects designed to increase sales/community outreach.
- Post all online event listings.
- Assist with posting events to Forbes Center website.
- Assist with purchasing in eVA system, Virginia’s eProcurement Marketplace.
- Host tours.
- Perform other duties as assigned.
- Applicants must be able to work weekends, early mornings and late evenings on a rotating weekly schedule basis.
- Must be a team player.
- Must possess excellent written and verbal communication skills.
- Must have strong customer service skills.
- Must be able to take direction and work independently when necessary.
- Must be detail oriented and able to work under tight deadlines in a fast paced environment.
- Employee management, box office and marketing experience is preferred.
- Knowledge of and work experience in the performing arts is preferred.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
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