Job description
This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.
This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.
The anticipated term of this engagement will be 7 months. This term could be extended based on company business needs.
CW-Information Systems Analyst IV
The Lead Systems Analyst oversees the installation, configuration and maintenance of the organization's operating systems. This job approves information systems designs and ensures they are appropriate for users' needs and are consistent with the overall design of the organization's information systems architecture. This job manages large projects and is recognized as the Systems expert on the team that solves complex issues that arise.
Key Responsibilities and Duties
- Approves of system scope through existing knowledge and fact-finding that informs the development or modification of complex information systems. groups, aiming to improve business results.
Oversees changes to existing system logic difficulties and documentation as necessary.
Collaborate with various IT teams and business partners to research, design, develop, test, and deploy marketing review application and reporting metrics for the Compliance business area.
Approves flow charts, models, and procedures and feasibility studies to design possible system solutions.
Approves technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
Evaluates all system constraints, implications and consequences of various proposed system changes.
Creates procedures to solve complex problems that considers items such as computer equipment capacity and limitations, operating time, and form of desired results.
Estimates the costs of system solutions and prepares project plans to provide input into decisions about prioritizing projects and allocating IT resources.
Coaches and delegates work to lower level professionals.
- Bachelor's Degree Required
- 5+ Years Required; 7+ Years Preferred
- Physical Requirements: Sedentary Work
Career Level
8IC
TIAA GCST Corporate Services IT team supports and oversees business solution identification and implementation for Corporate Workplace Technology & Services, Corporate Real Estate, and Corporate Safety & Security team.
The Senior technical Business System Analyst performs the analysis of business and information needs to design optimal systems solutions. Working with limited oversight, this job reviews that implemented system solutions are appropriate for business needs and consistent with the overall design of the organization's systems architecture. This job is responsible for managing large projects and processes, while also coordinating efforts among the Business Systems team.
This role will interact and collaborate with all levels of stakeholders. The candidate must be open to learning innovative technologies that evolves over time.
Key Responsibilities:
- Provides solutions for IT and business management concerning the application of technology to business opportunities, planning and implementation of cross-functional applications.
- Translates business requirements into application requirements, while working with all members of the team to execute the application successfully.
- Evaluates and implements changes to existing system logic difficulties and documentation as necessary.
- Document process flow charts, models, procedures, and feasibility studies to design possible system solutions.
- Conduct market research for the available off-the-shelf products that meet business needs.
- Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
- Identifies and documents all system constraints, implications, and consequences of various proposed system changes.
- Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.
- Work with various teams on the enterprise to report and manage risks associated with the portfolio information systems.
- Install and maintain applications on the windows and Linux servers.
- Use collaboration tools to organize, collaborate, document, share knowledge of work.
- Execute critical change initiatives and projects that enhance efficiency and effectiveness.
- Develop periodic and ad hoc reports, presentation materials and communications for use in various internal forums and committees.
- Support creation of the domain enterprise architectural roadmaps, and aligning these with enterprise strategies, business objectives, (EA) standards, processes, and methodologies.
- Manages large, complex projects or processes with limited oversight while working with other team members to ensure accurate findings and results.
- Understand and translate business requirements into technical specs.
- Understand Source to target mappings and maintain Data Catalogs.
Preferred Skills:
- Experience with Corporate Services Domain, Corporate Real Estate and Corporate Safety & Security software applications
- Excellent understanding of client server application architecture and networking.
- Possess a good understanding and experience with the ITIL framework, specifically with best practices in incident and event management.
- Experienced in integrating with workflow systems and solutions.
- Experience with production support incident handling and follow-up will be a plus.
- Industry experience with multi-cloud technology platforms such as AWS, Azure, and Google.
- 3+ years with Hands on with PowerShell scripting, UNIX OS, and Windows Server OS
- An understanding of Data Governance Practices – Business Glossary, Data catalogs, source to target mappings, Data Quality etc.
- Advanced SQL knowledge preferably on Oracle and Snowflake Databases
- Hands-on support of Windows, Linux in large, enterprise environment
- Excellent Analytical skills and effective communication & presentation skills
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
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Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law
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Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email:
accessibility.support@tiaa.org
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