Job description

First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada. First Quality is a diversified family of companies manufacturing consumer products ranging from Absorbent Hygiene (adult incontinence, feminine care, and baby care), Tissue (bath and towel), and Industrial (print and packaging materials and thermoformed plastics), serving institutional and retail markets throughout the world. First Quality focuses on private label and branded product lines.

Our core business philosophy is built on a proud culture driven by safety and quality, respect, humility, integrity, customer focus, and teamwork. With leading edge manufacturing technologies and processes and visionary leadership, First Quality is positioned to continue significant growth in the coming years. We are seeking a Technical Services Scientist which can be based in King of Prussia, Lewistown, or McElhattan, PA.

The responsibility for this position requires one to provide technical advice & value to North America retail sales organization, manages retailer’s technical needs, and resolves product or service requests regarding technical issues. Provides our Retail Customer’s with product information, product samples & product testing as well as insuring that our Operations Team is well versed in the Customer’s expectations related to product launches, product changes, quality specifications and procedures.

Responsibilities include:

• Manage third party laboratory and auditing body activities. Includes scheduling and oversight of product testing and audits.
• Manage FQCP retailer's private brand processes around product lifecycle management, including product specifications, audit reporting, and regulatory positions.
• Participates in product development projects that support the Company’s overall strategic business plan and provide technical support to Marketing and Sales during FQCP product transitions.
• Maintains relationship with retailer’s private brand teams and engages retailers in technical information needs.
• Builds and maintains product FAQ's.
• Create technical reports/communicationtools that document activities supporting new product innovations, QA initiatives, regulatory compliance, and claim substantiation.
• Stays current with regulatory knowledge that impact product, environment, security, and social responsibility. Utilize information to support regulatory communications with FQCP businesses.
• Keep up to date with market trends, new developments, and consumer testing; utilize information for business improvement.
• Supervises the activities of assigned staff.

Education and experience requirements include:

• Ability to travel up to 20% of the time.
• Bachelor’s Degree in Engineering or related field.
• Minimum of 5 years’ experience in quality assurance or product engineering.
• Ability to motivate, influence and persuade customers and personnel to accept recommendations and strategies.
• Experience in domestic environment with international regulatory environments.
• Demonstrated ability to drive work & get results in a global environment and ability to take risks and drive decisions.
• Keen knowledge of QMS requirements for FDA regulated products.
• Cross-functional project management expertise with extensive medical device experience, including experience in activities and interaction with personnel in the areas of supply chain, regulatory affairs, and project management.
• Demonstrated understanding of info systems that apply to tracking, project mgmt. & capacity analysis i.e., Microsoft project or equivalent, excel.

Excellent compensation and benefit package!

For immediate and confidential consideration, please visit our website at www.firstquality.com & click on the Join Us Tab!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Education:

• Bachelor's (Preferred)

Work Location: In person

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