Year Round

AUTHENTICITY | PASSION | COMMUNITY | INNOVATION | ADVENTURE

Alterra Mountain Company is a family of 16 iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world's most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley Mountain Resort in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada and Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery.

A career with Alterra Mountain Company is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Ikon Pass for all eligible employees, with additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents
• Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company Resorts
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees
• Commuter benefits (Denver employees only)
• Flexible/hybrid workplace policy empowering employees to work from home while encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver's RiNo Art District neighborhood

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Alterra Advanced Purchase Platform team is looking for a talented Technical Analyst who has experience in APIs, Identity, Payment Processing, and web / backend applications and integrations. We are seeking a detail-oriented, systematic thinker with experience translating complex business needs into clear development stories following Agile methodologies. You will be an integral contributor to the end-to-end technical planning, execution, and delivery of assigned projects for the team. You will need to be forward thinking, creative and able to dig into data to help drive our business decisions to be successful.

This position will work closely with multiple members of the Digital Solutions department, including engineering, product, and QA, and will interact with various partners and stakeholders during requirements analysis and design. This role will help keep our engineering team moving forward with a well-developed backlog, delivering key capabilities for our Advance Purchase Platform, which drives the Destination Advanced Purchase product sales. Additionally, this position will share in the responsibilities for facilitating our recurring Scrum activities, such as daily standups and sprint planning.

ESSENTIAL DUTIES

General Responsibilities

• Analyze, define, and document requirements and create user stories for the development backlog

• Establish clear and discrete acceptance criteria based on requirements gathering and technical research and experience
• Work with development team to answer questions about and clarify use cases, requirements, and acceptance criteria
• Work with the product team to determine product roadmap, sprint goals, and priority.
• Work with other teams across digital, data, and infrastructure to ensure maintain alignment and address dependencies.
• Apply knowledge of our business, our products, and our technologies to make recommendations for feature enhancements, performance tuning, and automation.
• Routinely groom the backlog to maintain continuous development cycle
• Participate in release management and CI/CD, validating functionality and acceptance criteria
• Work with teams to remove impediments, manage dependencies, and resolves conflicts to ensure successful sprint execution

• Help develop, define, and document processes, along with the supporting organizational enablement / training
• Leverage technical skills to query databases, test & design API requirements, and perform ad-hoc analysis and reporting.

Additional responsibilities:

• Track and communicate team progress, identify blockers and risk, agile metrics (such as team velocity, burn down), champion agile/scrum and relentless improvement.
• Assist with coordinating release and delivery cycle, ensuring dates and deliverables are communicated and on track

• Assist with facilitating a self-organizing Scrum team to align on sprint goals and ensure consistent and successful execution

• Support creation of product roadmaps and feature prioritization through process design and tooling
• Organize and facilitate Scrum ceremonies, including daily standups, sprint planning, sprint reviews, retrospectives, release planning, daily triage, and other Agile activities

• Demonstrate pro-active problem resolution abilities, demonstrate ability to be a problem solver
• Identify project risks and provide appropriate process and procedures to mitigate those risks

REQUIRED QUALIFICATIONS

• 3+ years gathering requirements, developing user stories and acceptance criteria
• 3+ years as a technical analyst, business analyst or product owner role
• 3+ years in Scrum management and Agile Methodologies
• 3+ years in technology and software development
• Proven ability to communicate and document requirements for execution by the Development team, include story definition and acceptance criteria
• Demonstrated understanding of fundamental technologies and design patterns, such as databases, application integration, and service-oriented architectures
• Experience working with standard technology productivity tools, such as Jira, Confluence, Azure DevOps, GitHub, and the Microsoft Office suite (Excel, Word, PowerPoint, and Visio).
• Experience applying Agile and other development methodologies pragmatically to fit the specific team & project need, including knowledge of scrum theory, rules, and practices.
• Excellent written and verbal communication skills
• SDLC knowledge including requirements, design, implementation, development, system and integration testing, user acceptance testing, documentation, and training.
• Experience in project scheduling, estimating, forecasting
• Domain knowledge of hospitality, travel, and leisure industries.

EDUCATION REQUIREMENTS

• Bachelor's degree in a technical field or 3+ years Product Management / Analyst or equivalent experience

The base salary range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.'s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base salary range: $63,000 - $95,000 per year

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Alterra Mtn Co Shared Services Inc. and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Alterra Mtn Co Shared Services Inc. or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Denver, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Alterra Mtn Co Shared Services Inc. and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Alterra Mtn Co Shared Services Inc. and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.