• Runs production jobs for the Bursar’s Office and reviews results for accuracy. Executes test plans to ensure the accuracy and timeliness of student tuition and fees each semester, adhering to the strict deadlines of the Bursar’s Office.
• Develops and maintains documentation for complex systems and procedures.
• Manages the accounting aspect of tuition and fee revenues and expenses through coordination, edits and updates of the item types for the PSSF system.
• Works closely with the Budget Office to implement any changes to the accounting structure of the item type codes.
• Manages the daily operation of the NelNet QuikPAY and Commerce Manager systems, which includes the UPay Payment Plan. Responsible for maintenance, troubleshooting and support of the e-commerce systems. Oversees daily reconciliation of student payment activity and general ledger updates for non-student payment activity.
• Tests any software upgrades and enhancements. Ensures reliable and consistent communication between the Bursar’s Office, A&F Systems and other departments regarding the e-commerce software.
• Responsible for coordination and processing of daily transaction files by posting charges and adjustments to student bills from external offices, including Residential Life, Library and Auxiliaries as well as internal files of data such as late fees.
• Uses various tools to analyze, maintain and run programs to update student data or to extract and interpret that data for reports, downloads, letters or other output.
• Develops and maintains productive, respectful and appropriate working relationships with co-workers, customers and staff in other areas including but not limited to Registrar, Financial Aid, UWW, Residential Life and Auxiliaries staff.
• Responsible for systems testing for the cashiering module, performs table setup and maintenance, ensures steady communication between the ‘project’ and staff providing for timely involvement of staff in implementation decisions for the cashiering module.
• Is committed to and acts on the University’s affirmative action, equal opportunity and non-discrimination policies and works toward effective management of diversity in the work place and a multi-cultural work force.

Other Functions

Performs other related duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor’s Degree and more than one year computing or financial system experience required.
• Work experience in a higher education setting is desirable.
• Demonstrated experience in an integrated database environment in a customer-oriented position.
• Demonstrated knowledge of end-user reporting and analysis tools.
• Extensive experience working with analytical software such as Excel.
• Excellent interpersonal communication skills, written and oral required.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Demonstrated experience in accessing data through the use of query tools preferred.

Physical Demands/Working Conditions

Typical office environment activity.

Additional Details

This position has the opportunity for a hybrid work schedule allowing the staff member to work remotely for up to 3 days per week as determined by the office needs.