Forney Industries is one of America’s longest operating family-owned welding and metal working product companies. This company was founded in 1932, and introduced the first publicly available arc welder in the 1940’s. With such a longstanding history, it’s safe to say that Forney Industries has been there for welders and metalworkers since the beginning of the trade. Headquartered in Fort Collins, Colorado, the company now offers more than 5,000 products for the automotive, hardware, farm and ranch, and do it yourself markets. Distributing products to all 50 states, Forney has an extensive customer network, and is committed to providing the highest standard products and customer service possible.

Forney Industries began with family and continues to exhibit those values 90 years later. Forney offers base salary, potential bonus, and employee benefits including 401K and Profit Sharing, Medical, Dental, Vision, Life Insurance, Flexible Spending Accounts as well as other optional plans. Employee morale is of the utmost importance to Forney, which is why they go above and beyond to continuously improve the work environment. They successfully do so by allowing employees to bring their dogs to work, hosting lunch and learn seminars to boost healthy lifestyles and hosting holiday events such as pumpkin painting and potlucks.

Salary range:55K-85K

Summary:

As a member of the IT Team at Forney Industries, the Systems Administrator I is responsible for managing and supporting critical server/network infrastructure, onboarding new employees, and providing day-to-day support for back office and application management. The Systems Administrator I will also have responsibilities within the service desk for Tier 1-3 incidents, hardware lifecycle management systems, operating systems deployment and patching, backups, cybersecurity applications (spam filter, virus protection and 2FA). As a member of the IT department, the Systems Administrator will participate in IT projects and other assigned duties as needed. The Forney user base consists of over 130+ associates located in three sites spanning two states, plus a sales force of 70 associates that are distributed throughout the United States.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Microsoft Office 365 administration and Support
• Barracuda Spam filter /Office 365 backups
• Microsoft Windows Server 2008-2016
• Patching WSUS Config. and Support
• Create and maintain PowerShell scripts
• File/Share NTFS permissions
• SSL certificate management
• Domain Controller support:
• DNS, RADIUS (Wi-Fi / VPN)
• Microsoft Active Directory Administration
• Monitor AD synchronization to Azure
• DUO & Microsoft 2FA
• VMware 6.7 or higher
• SAN-Nimble storage appliance management
• Datto Server backup
• Business continuity/ DR
• UPS power backup / Generator support
• Cisco Meraki Network stack (VLAN creation, switch port configuration, firewall configuration, VPN and NAT configuration, access point Wi-Fi management, mobile device management)
• LAN/WAN support/ CAT5/6 installation
• Telco management, Circuit/Phone line support
• Cisco AMP AV Endpoint protection tool management and deployment
• PRTG Monitor/configuration Support
• PagerDuty / On-call support
• Service Desk Support:
• Strong customer service mindset
• Hardware lifecycle management support
• Workstation-laptop image capture-deployments
• Server/printer hardware support
• Tier 1-3 end user support / IT asset management
• VOIP support (Avaya) – VoIP VLAN config
• Mobile device support (IOS platform)
• IT projects & process documentation
• ZenDesk ticket support
• Preferred, but not required:
• Microsoft SQL Server 2012 R4 or higher
• Knowledge of NetSuite ERP platform
• Knowledge of compliance with PCI, CCPA, GDPR, etc.
• Knowledge of Microsoft AX 2012 platform
• Microsoft Dynamics AX security

Education and/or Experience:

AAS or BA in Computer Information Systems required; 2 years or greater of experience working in an IT Systems Administrator role required; Experience supporting Windows Client and Server Operating Systems; Windows Active Directory Environments, Windows Server Print Management, strong knowledge of Microsoft Office 365 and Microsoft technologies required. Must have experience working in a distributed network and know basic troubleshooting of network and client/server applications. Prior experience in a customer service, support, or service desk type environment with positive results. Strong communication skills required.

Requirements

Other Duties and Responsibilities include:

• Performs analysis of network needs and contributes to design of network architecture, integration, and installation.
• Installs and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring.
• Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
• Coordinates installation of hardware and software.
• Provides support to and trains users in local area network administration and usage.
• Monitors and maintains network stability.
• Communicates and coordinates network schedule, backups, and downtime to users.
• Coordinates third-party maintenance for network hardware, software, and telecommunications services.
• Prepares and maintains documentation of network, data circuit, server configurations and cabling layouts.
• Up to 10-15% travel.
• Other duties may be assigned.

Education and/or Experience:

AAS or BA in Computer Information Systems required; 2 years or greater of experience working in an IT Systems Administrator role required; Experience supporting Windows Client and Server Operating Systems; Windows Active Directory Environments, Windows Server Print Management, strong knowledge of Microsoft Office 365 and Microsoft technologies required. Must have experience working in a distributed network and know basic troubleshooting of network and client/server applications. Prior experience in a customer service, support, or service desk type environment with positive results. Strong communication skills required.

Other Skills and Abilities:

• The ability to organize and manage multiple priorities
• The ability to work independently
• Possess excellent analytical & organizational skills
• Must exhibit a strong attention to detail
• Excellent interpersonal and communication skills
• Ability to communicate complex technical concepts in a non-technical fashion
• Strong customer service skills
• Always maintain confidentiality

Competency:

To perform the job successfully, an individual should demonstrate the following competencies: - Designs workflows and procedures. Demonstrates attention to detail. Problem Solving - Works well in group problem solving situations. Customer Service - Manages difficult or emotional customer situations. Teamwork - Balances team and individual responsibilities. Cost Consciousness

Language & Mathematical Skills:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, governmental regulations, safety rules, operating and maintenance instructions, and procedure manuals. Capable of writing reports, business correspondence and procedure manuals. Be able to effectively present information and respond to questions from groups of managers, clients, customers, and end users.

Ability to use concepts of basic algebra and geometry to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, ratio, rate, area, circumference, and volume.

Reasoning Ability:

Ability to define problems, gather and understand requirements, collect data, establish facts, and draw valid conclusions. Capable of interpreting an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract or concrete variables.

Be able to interpret a variety of instructions furnished in written, oral, diagram or virtual on-line classroom. Must be a self-starter and able to perform tasks without direct supervision. Demonstrates accuracy and thoroughness and monitors own work to ensure quality.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision and peripheral vision

.

Preferred Certificates and Licenses:

CompTIA A+, Network+ and Security+ and other Cisco and/or Microsoft related certifications.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment is a traditional office setting with occasional need to perform duties in a manufacturing / packaging/ production environment. While performing the duties of this job, the employee may be exposed to work near moving mechanical parts or fumes/airborne particles, risk of electrical shock and vibration. Office dress is business casual.

Please Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties, responsibilities, or qualifications may change at any time with or without notice.