Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org .

Summary:

We're hunting for a Surgery Coordinator, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will independently perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of

providers schedules to effectively manage patient care, while providing excellent customer care in the ambulatory setting.

Think you've got what it takes?

Job Duties & Responsibilities

Schedule Surgeries.

Establishes and maintains an efficient system for filing and retrieval documents weekly and timely.

Answers telephones in a professional manner, takes accurate messages, determines, and takes action necessary on messages from the public, physicians, and Hospital administration in a courteous and timely manner.

Performs patient registration procedures per department process.

Ensures that all necessary patient forms are provided and filled out for their surgery.

Communicates with patients, staff and providers regarding patient arrivals, delays, and surgery processes.

Alerts clinic staff and providers of any changes or discrepancies in patient's scheduled surgery.

Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department.

Provides status of all surgical appointments daily to reflect arrived, cancelled, no-show, or rescheduled status.

Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.

Receives completed medical records and follows up with providers to obtain missing medical records.

Works with patients and family during clinic to determine date of surgery.

Serves in key role to assure most efficient patient throughput from clinic to the operating room.

Coordination of Schedules.

Customer Service and communication.

Performs other job-related functions.

Skills & Requirements

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's unless approved for a medical or religious exemption

Required H.S. Diploma or GED

Required 3 years Healthcare experience (medical assistant, front desk specialist, administrative assistant) with preferred prior work in an Ambulatory Clinic environment