WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

SUMMARY

The Brandon Courtyard Front (West) Desk Service Coordinator supports the Permanent Supportive Housing Case Managers in the delivery of appropriate housing stability and support services for residents as indicated by Housing First, Trauma Informed Care, and Critical Time Intervention service modalities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining the safety and wellbeing of residents
• Monitor the front desk area of the property.
• Coordinate with PSH Case Managers and Supervisory Case Managers on client needs
• Maintaining client files and program data entry
• Provide mental health services.
• Develop specialty for the following: housing, employment, legal services, benefits, or others as indicated by the needs of the program.
• Performs job responsibilities in accordance with the Social Work Code of Ethics.
• Perform all other duties as assigned.

PREFERRED QUALIFICATIONS

• Preferred Bachelor’s degree in human services, social work, or a closely related field or related experience.
• Preferred one full year of working with chronically homeless population.
• strong organizational and planning skills; works well as part of a team.

MINIMUM REQUIREMENTS

• Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current.
• Criminal and civil background checks within 30 days of hire.

Position Type

Varied Schedule

Hourly/Nonexempt

PAY RANGE $18.75/hr. - $21.05/hr. (Based on experience)

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Short & Long-Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer