Job Summary:
The Roads Supervisor will direct, work hands-on with, supervise and manage maintenance work crews for Chrysalis Enterprises’ (CE) contract with the City of Los Angeles; project name “New Roads to Second Chances.” The work crews will be assigned to California State Highways/Right of Ways and work in partnership and at the direction of local Caltrans maintenance personnel.

Duties and Responsibilities to include but not limited to:
Team Leadership:

• Train and coach employees on job duties, proper uniform, equipment, and other pertinent areas
• Act as a mentor to CE workers by coaching and recognizing them on their performance with consistent documentation and evaluations
• Support the CE worker transition program and assist with the implementation of the program
• Supervise CE workers on a daily basis to ensure that the scope of work is being executed in a safe, professional and timely manner
• Communicate with customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy
• Relay all client and work-related issues to CE Management when applicable
• Consult with CE Management to ensure that all labor laws, regulations and company policies are properly followed and enforced
• Validate and approve CE worker timesheets and timecards for payroll purposes

Customer Relationship & Operations:

• Ensure customer’s needs are met according to the contractual obligations with the highest level of customer service
• Handle all requests and complaints in an immediate and professional manner. Seek help from CE Management where necessary to correct situations as they arise
• Submit maintenance tracking reports and vehicle inspection reports at specified intervals to appropriate Chrysalis and Caltrans personnel
• Maintain in clean and working order vehicle, trailer, equipment, uniforms and portable restroom
• Check contract supply inventory regularly and make supply requests in a timely manner
• Attend and participate in monthly meetings, one-on-ones, and other training as assigned
• Adhere to and promote adherence to all Chrysalis Enterprises policies and procedures

Skills and Qualifications:

• Have a valid Class C driver’s license and the ability to qualify for Chrysalis Enterprises insurance coverage
• Ability to pass written and field driver screening and follow detailed instructions, including navigating to specific geographic locations
• Strong leadership and communication skills and evidence of a strong work history
• A willingness and desire to mentor the CE worker population and support the CE transitional jobs program
• Ability to pick up, push, throw or pull up to 50 lbs. and work on his/her feet throughout shift
• Demonstrated high levels of quality assurance and professionalism
• Excellent organization, time management, and interpersonal communication skills

Fair Chance Hiring Statement

Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.