Job description
: The Access Associate Supervisor will supervise the admission/registration functions and facilitate the obtainment of accurate registration information to ensure proper patient flow, appropriate bed utilization, and optimal reimbursement according to hospital policy, state and federal regulations, and specific payer requirements.
STATUS: Full Time
LOCATION: Unity Hospital
DEPARTMENT: Admitting
SCHEDULE: Evening/Night Shift: Monday - Friday, 4:00pm - 12:00am (midnight)
ATTRIBUTES
- Associate’s degree or equivalent preferred.
- Two years related work experience in healthcare setting or customer service setting required.
- Two years of prior supervisory experience preferred.
- Knowledge of medical terminology and procedures.
- Excellent customer service and communication skills required.
RESPONSIBILITIES:
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- Plans, organizes, assigns, and supervises the day-to-day operations and facilitates the workflow of the team. Orients, trains, coaches, and evaluates team members to ensure a competent and productive workforce.
- Schedules and maintains adequate staffing coverage to ensure operational demands are met.
- Monitors the process of demographic and financial registration, insurance verification, obtaining pre-certification/authorization, point of service collection, and communicating with patient and/or their representative regarding their financial assistance needs.
- Ensures registration functions are in compliance with all depart
EDUCATION LICENSES/CERTIFICATIONS Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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