Student Support (TEMP)
Full Time
Orlando, FL 32816
$14.25 an hour
Posted
Job description
Unleash YOUR Potential with Us
As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.
Profile of the dept. or college: Student Financial Assistance.
Student Financial Assistance is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.
The Opportunity:
This position will be responsible for assisting various units within the Office of Student Financial Assistance frontline unit.
Responsibilities:
Managing incoming virtual appointments, greeting visitors at the front desk, answering emails from departments and/or students, and processing aid.
Minimum Qualifications:
- High school diploma.
- Proficient in Excel.
- Excellent written and verbal communication skills.
- Detailed oriented.
Preferred Qualifications:
- PeopleSoft experience.
- Previous customer service experience.
- Experience using Zoom or TEAMS.
Special Instructions to the Applicants:
If you are selected as the final candidate for an employment opportunity here at UCF, your salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety. In addition, please upload your most up-to-date resume and be sure it includes your entire work history.
Are Benefits Important to You?
State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.
Who Are We?
Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
Student Success and Well-Being (SSWB) - Student Financial Assistance - OPS
Hours of Work
Full time
Work Schedule
Monday - Friday; 8:00am - 5:00pm
Type of Appointment
Fixed Term (Fixed Term)
Hourly Rate
$14.25
Job Posting End Date
05-19-2023-12-00-AM
Benefits Eligibility
State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.
Equal Employment Opportunity Statement:
As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
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