Strategic Accounts Sales Manager (Remote)
Job description
Midwest Veterinary Supply is seeking a Strategic Accounts Sales Manager for our Lakeville, Minnesota corporate office.
Job Summary:
The Strategic Accounts Sales Manager will be responsible for increasing sales with existing and new strategic accounts and influencers (to include both corporate owned practices and buying groups). The role will apply a key account management approach to cultivate networks and relationships within assigned accounts and partner vendors’ management to drive sales growth. The role will have some travel to represent Midwest Veterinary Supply at key industry events and other meetings as assigned.
Essential Job Functions:
- Increase sales within existing strategic account customers. Have regular meetings to conduct business reviews aimed at increasing business with strategic accounts. Responsible for the negotiation and implementation of strategic accounts sales contracts with Midwest, including renewals. Oversee customer service and account on-boarding. Regularly communicate promotional information, exclusive purchasing programs, target opportunities and progress toward sales goal attainment to maximize strategic account business. Maintain the strategic accounts database in ClickUp, CRM or other platform determined by Midwest to streamline selling efforts.
- Increase strategic account sales by identifying new strategic accounts as they develop in the industry to maintain a current prospecting pipeline. Determine new strategic accounts that Midwest should pursue then develop and implement the strategy necessary to gain the business. Occasionally attend industry meetings and trade shows as well as read industry publications to stay abreast of developments within the industry within strategic accounts.
- Develop resources for the sales team to successfully increase sales within individual strategic accounts. Communicate regularly with the sales management team on tactics to successfully increase sales within individual strategic accounts, including by providing relevant contact information for local strategic accounts.
- Help develop and present a unified portfolio of tiered offerings that can be presented to strategic accounts to increase sales. Work with vendors and Midwest Business Units to negotiate exclusive offerings that can be offered to strategic accounts to increase sales.
- Handle day-to-day employee management of all Strategic Accounts Team members. This includes but is not limited to employee retention, involvement in employee development, employee evaluations, support for goal attainment, approving PTO to assure adequate customer service coverage, enforcing the Midwest attendance policy, and processing payroll timecards on a daily basis.
- Perform other duties as assigned.
Supervisory Responsibilities:
Manage the strategic accounts staff by providing tools, training, directive, and motivation. Interview hire, and train new team members. Progressively discipline for inappropriate performance according to the Performance Program criteria in cooperation with the Human Resources Department.
Organizational Competencies:
Must be able to perform job responsibilities in a professional manner, consistent with the needs of our internal and external customers and in accordance with all policies, procedures, and manuals. Maintain a good work ethic while taking intentional steps toward the fiscal health of Midwest Veterinary Supply.
Job Requirements & Qualifications:
- Must be able to perform each essential function satisfactorily
- A High School Diploma or equivalent is required.
- A College Diploma or veterinary technician degree preferred.
- Minimum of 5 years veterinary industry experience and/or key account management preferred.
- Experience using MS Office required.
- Data Analysis skills required.
- Ability to read, write and speak English
- Ability to read and interpret documents such as safety rules, employment policies, operating instructions and procedural manuals.
- Excellent written and verbal communication skills.
- Basic computer skills, ability to operate a Windows-based computer and data entry.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to work well with others and independently.
- Strong organizational skills and the ability to prioritize and multitask.
- Must be self-motivated, able to work independently and problem solve.
- Strong attention to detail.
- Strong project management and customer service skills.
Mental and Physical Demands:
- Attention to detail critical to ensure accuracy and completion of objectives; Regular interaction with people, team-player; Fast pace of work, requires multi-tasking, etc.)
- Vision: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Ability to work long hours as needs arise.
- Frequent use of a telephone – listening and speaking.
- Ability to work at a desk throughout the day.
- Frequent use of hands for writing and computer keyboard, etc.
Equipment Used:
Regularly use typical office equipment including computer keyboard and terminal, telephone, printer, fax and copier.
Work Environment:
Work is typically performed Monday through Friday in an office environment. Weekend availability may be required. Travel for account meetings and sales meetings/training may require overnight stays and ability to travel by air. May be required to work weekends during specified conferences, trade shows or business meetings upon request. ( This is a remote position)
Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change job duties and responsibilities as the need arises.
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