Essential Functions

• Supervises the stewarding crew to ensure completion of assigned tasks in a timely and responsible manner.
• Stocks supplies such as food and utensils in serving stations, cupboards, hot and cold buffets and refrigerators.
• Operates washing equipment including dish machines, pot washer and presoak tank.
• Washes dishes, pots, cookware, utensils and other equipment.
• Places clean dishes, utensils, and cooking equipment in storage areas.
• Sorts and removes trash, placing it in designated pickup areas.
• Cleans garbage cans with water or steam.
• Assists in the implementation of training to all F&B staff as required.
• Monitors staff performance to ensure Chinook Winds customer service standards are achieved.
• Provide input or recommendations for improvements and/or changes in processes or services.
• Manages employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices and customer care are enforced.
• Maintains effective communication within the team and attends meetings and training sessions when required.
• Ensures that F&B operations are in compliance with Chinook Winds policies and procedures.
• Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
• Performs personnel actions such as hiring and firing staff, consulting with other managers as necessary.
• Recommends measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Participates in the development, implementation, and evaluation of goals, objectives, programs, promotions, budgets, policies and procedures.
• Develops and maintains a teamwork environment.
• Completes, monitors, and develops staff through evaluation and development plans.
• Trains employees in designated areas and monitors progress.
• Provides input or recommendations for improvements and changes in program processes or services
• Identifies & reports any irregular, unsafe or hazardous conditions.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Handles all personnel issues in a timely manner according to Chinook Winds policies and procedures.
• All other duties as assigned.

Position Qualifications