The Stage Scheduler Assistant will support the Entertainment teams efforts to ensure a seamless Guest experience through accurate staffing. The Stage Scheduler Assistant will assist Cast Members with personal scheduling needs, filling daily call outs, and open positions for the Stage Management, Talent Operations, and Pyrotechnic teams. In this role you will partner with multiple groups with different union contracts.

This role will report to the Entertainment Manager

Responsibilities/ You Will:

• Generate weekly Cast Member schedules for assigned areas according to pre-determined workloads considering business needs and cast preferences while adhering to collective bargaining agreements.
• Work with Stage Managers to fill rehearsal requests, as well as Talent Confirmation from the Talent Casting Team.
• Process schedule requests from Cast Members and Leaders submitted in-person, by phone, or electronically.
• Build training materials and show documentation.
• Foster a collaborative work environment by proactively sharing best practices and feedback with leaders and team members.

Basic Qualification/ You Will Have:

• 6 months experience within Disneyland Resort Entertainment
• Computer proficiency with Excel, Word, PowerPoint and Outlook
• Excellent Guest Service skills with both Leaders and Cast
• Exhibited organizational skills with attention to detail
• Ability to maintain an appropriate level of confidentiality
• Demonstrates a high level of integrity
• Adept at troubleshooting and can calmly handle difficult situations
• Ability to be flexible with work schedule including days/nights, weekends, holidays
• Knowledge of company policies and procedures
• Self-directed and promotes an environment of accountability within the Scheduling Team

Preferred Qualifications/ We Would Like You To Have:

• Prior experience working with cast in a union environment
• Knowledge and/or experience in labor concepts, processes and systems (i.e. GEMS, Cast Mobile, ServiceNow, BayMax, MyTime)

Required Education:

High School degree or equivalent

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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The pay rate for this role in location is $22.00 to $26.46 per hour.