Sr Product Manager, Digital

Remote Eligible: Hybrid

Onsite Location(s): Arden Hills, MN, US, 55112

Additional Location(s): US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
Boston Scientific is seeking an experienced ITSM Product Manager to help lead the transition to our new ServiceNow platform and product/program initiatives. This is a highly visible and strategic role that will support the delivery of this rapidly expanding domain. This role is responsible for helping support, expand, and enhance a new enterprise wide ITSM solution leveraging the ServiceNow Platform. In addition, they will manage the products vendor relationships, contracts, and budget. The successful candidate will have excellent interpersonal, project management, problem-solving skills, a proven track record of success, and a desire to win.

Your responsibilities will include:

• Serving as the Product Manager for our ServiceNow platform implementation
• Ensuring the proper use of collaborative processes and removing impediments for the team
• Managing product demand, prioritization and manages product governance
• Managing contracts with ITSM vendor
• Managing plan, implementation and delivery of product releases related to the ServiceNow Platform
• Identifying, track, and provide updates to senior leadership on program initiatives to support strategic decision making
• Identifying best practices to address key business challenges and opportunities. Help to build a strong marketing strategy, change plan and portfolio competency
• Establishing strong relationships with Boston Scientific ServiceNow stakeholders including R&D, Global Business Systems, HR and IT
• Exhibiting professional maturity and helping to foster an open, challenging, stimulating, and positive environment that enables colleagues to be their best

Required qualifications:

• Bachelor’s degree required
• 5+ years of experience as a Product Manager or equivalent
• 2+ years ServiceNow or other ITSM experience
• Experience working in an agile team
• Experience creating/executing impactful Change Management plans
• Experience in developing value propositions, as well as business case opportunities
• Excellent communication and interpersonal skills, ability to present to peers as well as executive management
• Ability to work in fast-paced environment and foster constructive relationships with key internal and external customers.
• Strong analytical skills
• High level of business acumen, strategy creation, and executional excellence
  

Requisition ID: 562259

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.