Company Profile:Soccer Shots is the leader in youth soccer development. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development. Our goal is simple: to leave a lasting, positive impact on every child we serve. SOCCER SHOTS COUS: Soccer Shots COUS (COUS) was established in 2010. COUS covers the regions of DC, Maryland, Northern Virginia, and Nashville, TN. Soccer Shots DMV stretches from Harford Co, MD to Prince William Co, VA. Soccer Shots DMV offices are located in Laurel, MD, and Fairfax, VA. Soccer Shots Tennessee covers North and South Nashville. COUS works closely with Soccer Shots Franchising National Headquarters in Middletown, PA. REPORTS TO: VP of Operations, DC/MD/VA

BENEFITS/PERKS:

• Health Insurance (Medical, Dental, Vision)
• Health Savings Account
• Retirement plan with 3% company match / SIMPLE IRA
• Eligible for quarterly customer satisfaction bonus and bi-annual growth bonus
• 12 PTO Days
• 11 Paid holidays
• Professional development reimbursement

Salary: $40,000 per year
OBJECTIVE OF POSITION: To coordinate all regional operations duties related to Soccer Shots. The Operations Coordinator will be asked to assist in the following functions: Program Coordination:

• Developing, planning & maintaining program seasons including master calendar and registration system.
• Managing the Program schedule, cancellations and rescheduling process, which includes but is not limited to, notifying parents, updating Facebook, updating calendars, and communicating updates with site/facility representatives and parents.
• Collaborating with VP of Operations and Coaching Department in scheduling, training & evaluating initiatives as needed; participate in planning & preparation for the seasonal instructor meetings.
• Collaborating with VP of Operations and Coaching Department to maintain the master coach schedule, handling cancellations and reschedules, as needed.
• Managing the registration and enrollment process at all sites.
• Delivering exceptional customer service with parents, directors, and partners to improve NPS scores.
• Coaching up to 10 sessions per week depending on business need

Marketing and Communications:

• Assist with implementation of digital marketing plan for programs
• Scheduling and preparing all materials to promote the upcoming Soccer Shots season, including planning marketing routes
• Participate in running program demos, distributing registration forms and brochures, hanging lobby and classroom posters, and in-school displays, distributing final reminders, placing bandit signs, and promoting public programs
• Represent Soccer Shots at industry events, open houses, etc.

Sales/Growth

• Foster the relationship with current partners via site visits, attending events, call check-ins, etc.
• Provide leads in the territory served
• Use all available resources to maximize enrollment at assigned locations

WORKING HOURS/LOCATION/SCHEDULE:

The job description above is a full-time, exempt position requiring 40 hours of work per week. Your weekly agenda and schedule will be assigned by your supervisor. Many Soccer Shots programs run weeknights & weekends, and availability is paramount.
You will be expected to work out of your teams respective office listed below as well as travel to partner sites in your territory.
Office: Laurel, MD 20707
SOCCER SHOTS OBJECTIVES: COMPANY EXPECTATIONS: COMMITMENTS:Soccer Shots employees are committed to representing Soccer Shots in a fashion consistent with the company's six Core Values. Compensation is based on performance, and Soccer Shots reserves the right to terminate employment for failure to meet expectations. PERFORMANCE EVALUATIONS AND REVIEWS:

• Performance will be reviewed after the first 60 days of employment
• Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor
• Soccer Shots will perform an annual review in December of each calendar year