Important Recruitment Information for this vacancy

• Job posting closes: Open until filled
• Position Number: K0233976

Agency Information: Kansas Human Rights Commission

The mission of the Kansas Human Rights Commission is to prevent and eliminate discrimination and assure equal opportunities in employment relations, to eliminate and prevent discrimination, segregation, and assure equal opportunities in places of public accommodations and housing. The Commission fulfills its mission through the receipt, investigation, and resolution of complaints alleging discriminatory practices. The Commission is a neutral, investigative agency. The Commission also conducts a public education program as proactive measure to prevent discrimination.

When asked about our internal work culture, our dedicated team members share: “My job is interesting and rewarding”, “I proudly serve my community”, “I genuinely like the people I work with”, and “I enjoy the variety of my work.”

Agency Website: www.khrc.net

About the Position

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Work Schedule: 8 am to 5 pm - Monday through Friday
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes
• Search Keywords: Intake, Representative, Customer Service, Investigator, Human Rights, Human Resources, Civil Rights, Employment, Discrimination
• Location: Topeka (Shawnee County)

Compensation

Hourly Pay Rate: $15.75

Employment Benefits

• First day of employment coverage under the State Employee Health Plan (SEHP) for medical and prescription drug coverage and dental plan.
• Additional voluntary options including vision, hospital indemnity, accident and critical illness insurance plans and flexible spending accounts.
• SEHP members and their covered family members have access to the HealthQuest Health Center at 9th and Kansas Avenue in Topeka for in person and virtual health care services
• Retirement and deferred compensation programs
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program

Visit the Employee Benefits page for more information…

Position Summary: Intake Representative

This position serves as the first level of contact for individuals who feel they have a complaint of discrimination in employment, housing, or public accommodations under the Kansas Act Against Discrimination and/or the Kansas Age Discrimination in Employment Act. Assists individuals throughout the intake and complaint filing process. Employment cases may also be dual-filed with the U.S. Equal Employment Opportunity Commission under Title VII of the Civil Rights Act of 1964 and/or other applicable federal statutes.

Job Responsibilities may include but are not limited to the following:

• Interviews individuals via telephone or in person to establish jurisdiction and assist them in filing a complaint.
• Reviews and analyzes large quantities of information, answers questions, writes correspondence, and drafts the complaint.
• Explains filing process, statutes, regulations, and policies.
• Ensures all KHRC written complaints are drafted correctly and proper correspondence is prepared and sent regarding filing complaints with the Kansas Human Rights Commission.
• Spends significant amounts of time on the telephone and computer.
• Provides a high level of service by coordinating and prioritizing a complex workload with multiple duties and concurrent deadlines.
• Coordinates complaints with the U.S Equal Employment Opportunity Commission and referral of complaints to Kansas Legal Services.
• Enters data in Microsoft Access databases.
• Prepares reports.
• Occasionally assists individuals who are emotionally sensitive due to their own situation.

Minimum Qualifications:

High school diploma or equivalent AND:

• one year experience in human resources, public or business administration, criminal justice or law, communications, psychology or social work, OR
• one year investigating, fact finding or enforcing state or federal laws and regulations.

Education in communications, psychology, social work, public or business administration, criminal justice or law may be substituted for experience as determined relevant by the agency.

Licensing & Certification:

Must be able to qualify as a Kansas Notary Public.

Preferred Qualifications:

• Training or experience in State and Federal anti-discrimination laws, specifically the Kansas Act Against Discrimination, the Kansas Age Discrimination in Employment Act, and Title VII of the Civil Rights Act of 1964 and/or other applicable federal statutes.
• One year of experience in interviewing individuals is preferred.
• One year experience in reading, interpreting and applying regulations/or statutes is preferred.
• Ability to review, analyze, and summarize large quantities of written information.
• Ability to compose, proofread and edit correspondence and reports.
• Ability to communicate effectively orally and in writing with appropriate tone and content.
• Ability to recognize and fix errors without direction.
• Ability to handle stress and work occasionally with agitated people in a calm and professional manner.
• Ability to meet deadlines and multi-tasking with multiple complaints.
• Ability to develop positive strategies to meet goals and objectives.
• Ability to accept directions in a cooperative manner.
• Proficiency in word processing and e-mail software, specifically Microsoft Office Word, Outlook, and Access.
• Prefer bi-lingual speaking, writing, and reading ability in Spanish.

Post Offer Requirement:

Tax Clearance Certificate. The successful applicant (even non-residents) must obtain a valid Kansas Certificate of Tax Clearance by accessing the Kansas Department of Revenue's website within 10 days of the date the applicant has been offered the employment position. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. This is in accordance with Executive Order 2004-03. If you need assistance with the tax clearance, please contact (785) 296-3199. Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document.

Recruiter Contact Information

Name: Pamela Hann

Email: Pamela.L.Hann@ks.gov

Phone: (785) 368-6496

Mailing Address: Office of Personnel Services, 900 SW Jackson, Suite 401-N, Topeka, KS 66612

Job Application Process

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
• Start your draft job application, upload other required documents, and Submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

• Cover Letter
• Resume
• Three Professional References

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents” and “Save Tax Clearance Certificate as a PDF”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.