WHO ARE WE

We are Electric Shuffle; an exciting, high-energy social entertainment concept opening our first U.S. location this Fall with plans for rapid expansion.

Our mission is to redefine, reimagine, and reinvent social experiences with friends. We have taken a lightning rod to the traditional game of table shuffleboard, added delicious craft food and cocktails, paired it with best-in-class hospitality, and set-it all within a beautifully designed venue to forge an unforgettable experience for our guests.

We created Electric Shuffle after years of testing and hundreds of focus groups to refine the patented gameplay and industry-leading design. The concept was created by our parent company out of London, Red Engine. Red Engine has established itself as a global leader and genuine innovator in the social entertainment space. It is the creator of two award-winning concepts, Electric Shuffle and Flight Club. Both concepts take a similar approach to reshaping the hospitality and entertainment industry with modern spins on traditional bar games (Flight Club does this with darts).

OUR VALUES

At the heart of everything we do, lies our values, we are looking for people who want to be part of a team that lives by these every day:

Passionate: We are not like other workplaces – there is no need to hold back here. We are a full throttle, high energy, total commitment bunch, and we throw everything we have got into giving our guests the best time possible.

Together: We are a family. We work with each other and we support each other; we win together, and we lose together. That means honesty, commitment, and responsibility, from all of us.

Innovative: We are one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!

Warm: We are all about people. A fundamental part of our guests having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!

WHAT IS THE ROLE?

The Sous Chef will be responsible for assisting all day-to-day venue operations as well as helping establish the Electric Shuffle brand as an ambassador. This role offers the opportunity to become part of an exciting brand in the social entertainment space with tremendous growth opportunities.

Our ideal candidate is a people-first leader who cares about delivering an amazing product for both our guests and team. We are looking for someone who has a breadth of experience in the kitchen. We want a systems focused leader who is looking to join a fast-growing company, challenge the status quo, build an amazing brand, grow as a person and leader, and redefine hospitality and social experiences, all while having fun and bringing more happiness into the world along the way.

WHAT WILL YOU BE DOING?

This role will have five (5) main areas of responsibilities:

1. Be a Coach and a Teammate: We are only as good as the team around us. As a leader of the venue, you will be a coach and teammate to all those around you.

• Help oversee all hiring and training to ensure your kitchen is fully staffed and properly trained to continuously provide best-in-class food.
• Develop strong relationships with your entire team to help support them as well as deal with performance issues if they arise with a coach’s mentality.
• Conduct in the moment feedback sessions as well as quarterly performance reviews to help your team achieve their personal and professional objectives.
• Hold kitchen pre-shifts to inform and inspire.
• Deal with team member performance issues and escalate where appropriate.
• Build, lead, and develop your team to help prepare them for growth opportunities within the company.

2. Be a Scheduler Pro: Effective teammate scheduling helps build a great employee experience, improving employee retention and satisfaction. It is important to accurately anticipate staffing needs and maximize productivity while staying fair to employees.

• Schedules are to be completed and published in a timely manner for our teammates to manage their time outside the venue as well.
• Schedule for productivity considering specifics like rate of pay, labor budgets, effective in and out times, etc.
• Manage availability changes and requests in a timely manner.
• Optimize schedule efficiency by becoming an expert on provided scheduling software.
• Consistently adjust schedules according to the venue’s evolving volume utilizing historical data as it builds.

3. Be a Cost Control Master: Venue performance is critical to success. This goes beyond just financial success. For us, success means holistic achievement across every aspect of our business (e.g., team health, guest experience, brand value, financials). You will have a key role in the responsibility for effectively managing venue performance and achieving defined goals each month.

• Aim to achieve strategic goals, KPIs, and financials targets set for you. This will encompass all aspects of the kitchen including labor cost, health department scores, team health, revenue goals, food cost management, etc.
• Oversee key projects, processes, performance reports, and data analysis to help optimize performance of the venue.
• Utilize all tools available to achieve financial success i.e., order guides, prep lists, labor management software, etc.
• Participate in weekly venue performance reviews and annual planning with the General Manager to discuss performance and identify areas of opportunity.

4. Create and Maintain a Safe and Clean Workplace: The safety of our teammates and guests is of the utmost importance to being a successful business and work environment.

• Ensure your team is always trained and informed on all compliance requirements and standards (e.g., Healthy & Safety, Food Handling, First Aid, Employment Law, Company Policy, etc.)
• Ensure all relevant legally compliant HR practices are in place and followed. Communicate and report any potential issues / risks to senior leadership quickly and effectively.
• Evaluate kitchen safety procedures weekly and provide continued training to your team.
• Help to create and execute standardized cleaning practices with rigorous sanitation schedules.
• Follow up and maintain all preventative maintenance schedules.

5. Ensure Product Quality: At the end of the day, feeding our guests is one of our many passions. As the KM, you will be at the forefront of ensuring we deliver on this commitment.

• Practice grocery store style organization with a focus on first in first out through labelling and dating product.
• Have intimate knowledge of specs and constantly coach the team on our standard by challenging each other constantly through friendly competition.
• Be above and beyond health code compliant with one of the focuses being food safety.
• Coach, train, and mentor the team on recipes and quality standards to enable everyone to deliver an amazing experience. Promote a “recipe is always out” mentality.
• Check in all HOH product entering the venue and kickback to vendors when product is not to spec.

WHAT WE’RE LOOKING FOR?

An organized person who reflects and lives by our company values each day.

A proven leader who has experience operating, and overseeing hospitality or entertainment concept kitchens (e.g., restaurants, bars, hotels, nightclubs, social entertainment, etc.)

Demonstrated track record of driving business goals, delivering a positive guest and team experience, and creating a culture of strong leadership.

Understanding of the necessary components of running a successful kitchen operation (e.g., food & beverage, labor, compliance, risk and safety, training, etc.)

A kitchen operator who is detailed-oriented, effective at prioritization, and most of all excited to take on a new role with a fast-growing company.

Ability to understand data, financials, and analytics to develop key performance insights and opportunity areas.

1+ years of leadership level experience within a hospitality group or company.

OUR PROMISE TO YOU

When you join Electric Shuffle, you’re joining our Family. If you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and development to make sure you feel fulfilled, challenged, and always excited throughout your career with us.

At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form. We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.