Job description
Salary Range: $91,536.00 (Min.) - $121,286.00 (Mid.) - $151,034.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.
Job Summary
Reporting to the Quality Assurance (QA) Manager, Information Technology (IT) Quality Management, the Software Quality Assurance Engineer II will perform test planning, manual test case authoring, scripting automated scripts, test execution, review test activities, test reporting on assigned tasks and deliverables of QA consultants. The Software Quality Assurance Engineer II plays a major role to improve the quality, functionality, reliability and usability of software products for L.A. Care. The Software Quality Assurance Engineer II is responsible to review the business requirements and create test plans, test cases, automated scripts, execute tests according to L.A. Care policy, guidelines, SQA industry best practices and escalate as appropriate. The Software Quality Assurance Engineer II will need to stay abreast on the latest industry test tools, test approaches, Information Technology skills, L.A. Care systems, application and technologies to proactively and continually contribute to improving the quality of L.A. Care systems. Adhere to L.A. Care test management best practices including requirements gathering, test case creation, test case execution, defect management, metrics and reporting. The Software Quality Assurance Engineer II will contribute to building, enhancing and maintaining the L.A. Care Continuous Testing Framework.
Duties
Review business requirements, system documentation and project assets to create robust, accurate, usable test artifacts (test plans, test cases, automated scripts, reports) to ensure end results aligns with business needs.
Analyze requirements and effectively apply appropriate testing techniques to ensure comprehensive testing coverage in a timely manner.
Create or assist in creating, socializing and presenting test approach, test artifacts, testing process, test metrics with appropriate teams.
Prepare test data and ensures readiness of test environment prior to test execution.
Ensure adherence to software quality criteria, policy, guidelines and industry best practices.
Promptly and effectively escalates issues as appropriate.
Proactively engages with development teams and project team members to help promote prevention of defects early in project/development lifecycle.
Participate in and/or lead test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions and retrospectives.
Execute tests (manual and test automation) to validate expected results. Publishes and socializes testing results and metrics to enable business decisions and promote continuous improvement.
Identify and appropriately escalates non-standard results and other quality issues.
Effectively logs defects and quality concerns using test management systems and any other reporting systems per L.A. Care policy and guidelines.
Help drive the adoption and consistent usage of industry standard quality best practices, testing methodologies and the maturity of the Continuous Testing Framework at L.A. Care.
Duties Continued
Perform hands-on testing and provide analysis of risks on test assignments, provide testing metrics and make recommendations on the readiness of the target system.
Proactively contribute and suggest initiatives to advance the QA methodology, QA processes and reduce risks.
Participate in the selection, authoring and maintenance of automated scripts following test automation best practices.
Participate in the evaluation of test tools, testing approaches, DevOps CI/CD initiatives.
Support the implementation, administration and support of all test tools utilized by the QA team.
Employ risk-based testing, structured and exploratory testing strategies, concepts and methodologies.
Participate in metrics definitions. Generate effective test metrics ad hoc reports that enable effective decision making around quality.
Collaborate with third-party vendors on various testing activities, e.g., ensuring adherence to appropriate testing technique and L.A. Care policy and best practices.
Continuous learning and maintain skills in healthcare information technologies, healthcare industry knowledge (EDI), healthcare systems such as QNXT, testing methodologies, test management tools (ALM, Octane, GitHub), functional test automation (Unified Functional Test, Selenium, TestComplete), performance (LoadRunner, Performance Center, JMeter, LoadNinja), and mobile testing.
Contribute to build and maintain a positive and vibrant QA Team culture.
Perform other duties as assigned.
Education Required
Education Preferred
Experience
Required:
At least 5 years as a Software Quality Assurance Engineer role including functional and non-functional testing activities.
Experience participating in the review of business requirements to develop test strategy, deploy risk-based testing tactics, writing test plans and test cases.
Experience as an Author of automated scripts according to Software Quality Assurance industry test automation best practices.
Experience executing manual test cases and automated scripts to detect and report defects.
Experience effectively communicating quality related matters across an organization and project teams.
Experience participating in DevOps initiatives to shift-left in testing approach.
Experience collaborating in blended teams with onsite, nearshore and offshore project resources.
Preferred:
1 to 2 years collaborating in blended teams with onsite, nearshore and offshore project resources.
Experience defining processes and procedures for all automated platform and application testing including the development and maintenance of automated scripts.
Experience executing automation testing including tests using open source tools such as Cucumber, JUNIT, Jenkins, Selenium.
Experience working with stakeholders and Business Systems Analysts to refine business requirements.
Skills
Required:
Solid understanding of the Software Development Life Cycle, Agile methodologies, and Waterfall methodologies.
Working knowledge of health domains such as Member portals, Provider portals, Healthcare Finance, Health Services, and Claims.
Black-box testing capabilities.
Backend testing capabilities using SQL.
Test Automation capabilities.
Preferred:
Hands-on testing experience on healthcare systems such as QNXT, Facets, Syntranet or equivalent.
Familiarity of EDI transactions (834, 835, 837) for organizations and trading partners to electronically communicate.
Performance testing, Security testing, Mobile testing.
Understanding of programming concepts and skills such as Python, Java, C, C++, R JavaScript, Matlab DevOps, CI/CD
Licenses/Certifications Required
Licenses/Certifications Preferred
Required Training
Additional Information
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, it's expected that all employees wear a mask in areas where physical distancing cannot be managed.
smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.