Job description

*APPLICANTS MUST BE LOCATED IN NY, NJ, IL, TX, FL, GA, MS or SC.*

TypoDuctions is a digital marketing agency that has been successfully providing clients in the healthcare industry with a one-stop-shop digital marketing experience for the past 10 years.

The Social Media Manager role has a great impact on each client’s experience on social media. This role is responsible for creating beautiful, sales-worthy, and exciting social media content while maintaining impactful relationships with each client. As you create, publish, and report on content, you’ll be switching between many different duties. This is a great opportunity for someone to be able to showcase their time management and creative skills while also expanding their strong relationship building skills.

Responsibilities:

• Full cycle account management of around 30 accounts, total number of accounts may vary from time to time
• Plan an engaging calendar of content for social media; create graphics and captions from photos and videos sent by the client, and ‘marketing posts’ in accordance with our company content and branding guidelines
• Liaise with Client Success Managers and/or Business Development as needed
• Proofread peer content
• Schedule posts via Hootsuite; manual posting as required
• Monitor engagement and adhere to company's reputation management best practices
• Prioritize content creation based on client preferences/needs
• Copywriting projects must be completed as required
• Utilize the company’s project management software to ensure projects are updated timely and efficiently; collaborate with other team members within the project management software per company guidelines
• Communicate timely and efficiently with the team members via the company’s current and preferred communication tools/methods
• Consistently participate in team calls and meetings via phone and video meeting
• Research industry trends to ensure your content creation and captions are up-to-date with current expectations and standards
• Using social media marketing tools to create and maintain our clients’ brands
• Develop social media marketing strategies
• Analyze each client’s current digital marketing plan and social media strategy; identify weaknesses and make recommendations for improvement
• Researching social media trends and informing management of changes that are relevant to marketing activities
• Meet/exceed key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs
• Navigate/troubleshoot operational issues that may interfere with the client’s social media presence

Qualifications:

• At least 2 years of experience in a client success or sales background
• At least 3 years of experience in content creation required
• Knowledge of Canva required
• Excellent grammar skills required
• At least 1 year of leadership experience preferred
• Knowledge of video editing tools preferred
• Experience in a coaching and/or mentoring capacity preferred
• Previous experience using project management software; proven ability to create, organize, and manage tasks
• Must possess an “eye for detail” and excellent organizational skills
• Must have a comprehensive knowledge of third-party social media tools and supporting software (Facebook, Instagram, LinkedIn, Twitter, YouTube, Tik Tok)
• Must possess extensive knowledge of how to troubleshoot operational and technical issues with social media platforms; Mastery of Hootsuite, Sprout Social, G-Suite, Google My Business, and a variety of project management softwares

ADDITIONAL INFORMATION

• *APPLICANTS MUST BE LOCATED IN NY, NJ, IL, TX, FL, GA, MS or SC.*
• No waiting period for dental, vision and life insurance. 90-day waiting period applies for 401k enrollment. Health insurance is not available at this time.
• Hours for this position are Monday - Friday 9am - 5pm EST

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Account management: 2 years (Required)
• Graphic design: 2 years (Required)
• Hootsuite: 1 year (Required)
• working for a digital marketing agency: 2 years (Required)

Work Location: Remote

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