A Career at Rheem: Where Comfort Is Your Calling

At Rheem, we’re dedicated to bringing comfort to people’s lives. And, as a leading global manufacturer of heating, cooling and water heating equipment, we’re innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It’s an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact people’s lives—every day.

The leader will work closely with the other internal stakeholders and teams to utilize Rheem's Customer-centric focus to address customer needs and expectations. You will bring your expertise to educate and deliver best-in- class experiences to Rheem's customers by utilizing industry expertise and skills to build a team and deliver a strategy that foster’s customer loyalty and satisfied dependency.

The Shipping Coordinator IV performs varied duties involving billing, routing, production scheduling activities, along with the tracking of trucking equipment on the yard and the coordination of finished product deliveries. Refers matters to supervision where clarification of policies is involved.

WHAT YOU’LL DO

• Assures orders and shipping quantities match picking documents through careful audit of said documents, while assisting in resolving discrepancies.
• Verifies the bills of lading are received from shipping department and ensures that all invoices have been distributed to proper location.
• Arranges for movement of freight to consignee/agent & updates the system with information. Notifies consignee of shipment arrival and coordinates shipment information to other offices and/or agents.
• Trace shipments of product and materials with trucking companies.
• Initiates, answers & documents tracer inquiries when requested via email and/or fax.
• Enter data pertaining to domestic and international shipments into the company ERP system and into the shipping systems of commercial freight carriers.
• Gather and enter into warehouse management system and maintain all data and records relative to shipping and receiving activities.
• Be able to fill in as vacation relief for other shipping office coordinators depending on shift requirements.
• Bill shipments of products, appliance, container, heating products and tanks, using bills of lading as source of information.
• Complete reports summarizing cancellations, billing and bills of Lading.
• Keep track of all trucking equipment on yard.
• Ensure that drivers depart with appropriate paperwork, while ensuring security processes are followed with regard to the CTPAT (driver and visitor sign in).
• Answer/route telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner.
• Assemble packaging materials and packaged merchandise per instructions, in preparation for shipment as assigned or required.
• Complete necessary management reports as required or assigned.
• Utilize Lean Manufacturing concepts where applicable.
• Help with and/or complete special projects at the direction of supervision.

SUPERVISORY RESPONSIBILTIES -None

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WHAT YOU NEED

• High School Diploma or GED, with minimum of 2 years prior shipping/logistics work experience in a steel manufacturing environment.
• Proven history of experience involving billing, routing, production scheduling activities, tracking of trucking equipment and the coordination of finished product deliveries.
• Good communicative skills (speaking, writing & listening) with the ability to present information and respond to questions from vendors and others departments.
• Independent thought, good judgment, problem solving skills and ability to prioritize multiple projects.
• A team player with solid interpersonal skills.
• Self-motivated requiring minimal direct supervision.
• WorkKeys Assessment required (Reading 3; Locating Information 4, Math 4)
• Basic proficiency in Microsoft Office Suite (Word, Outlook and Excel) preferred. (Candidate skills will be assessed)

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid State Issued Motor Vehicle Operator License with acceptable driving record.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional lifting up to 20 pounds.
• Must be able to work in a team environment.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical equipment, fumes or airborne particles.
• The noise level in the work environment is usually moderate.
• The employee will occasionally be required to perform tasks on the plant floor in order to make decisions related to work assignment.
• Required to adhere to all plant safety policies and procedures.

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, Hawaii, Idaho, Louisiana, Mississippi, Montana, New Mexico, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Notice to Third Party Recruitment Agencies:

Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

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