Overview:

Electronic Systems, Inc. (ESI), A Xerox Company, is seeking a Shipping and Receiving Specialist who will be for the shipping and receiving of all items related to the service shop and field service organization. Our Shipping and Receiving Specialist will be responsible for receiving in all items purchased by parts ordering agents, route product to the appropriate location, accept returned product from service personnel and ship product to vendors, manufacturers, customers or other ESI locations. Our Shipping and Receiving Specialist will also be able to ship via UPS, FedEx and/or freight truck carrier using computer related software and/or other appropriate methods to generate shipping labels to vendors and internal or external customers. Our Shipping and Receiving Specialist will ensure all information required for shipping and receiving is correct, information on the service call is accurate and communication occurs to the call support center, field technicians, team leader and management. This position requires in-direct supervision. This is a full-time opportunity with daytime hours from Monday to Friday.

What You’ll Do:

• Accepts deliveries from carriers and/or warehouse
• Processes and receives correct quantity and product numbers into the current accounting system (Great Plains)
• Labels and routes product to the appropriate location (stock, field representatives, customers or other ESI locations)
• Accepts returned product from service personnel
• Process shipments via UPS, FedEx, or freight carrier by using current computer software or manual bill of lading (BOL).
• Packages product for shipment to vendor, manufacturer, customer or other ESI locations
• Ensures all information related to shipping is accurate, such as customer name, quantities prepared for shipment, customer address and call number match the label with the appropriate attention line and general ledger (GL) shipping code.
• Ensures all information related to shipping or receiving is accurate for accounts payable to pay invoices in a timely fashion
• Ensures all information related to the receiving is updated on the service call
• Performs re-stocking of product in car stocks and on the shelf
• Performs physical inventory counts to ensure proper inventory accuracy
• Monitors outstanding orders extending past original estimated time of arrival (ETA) date, reviews and updates ETA dates in current accounting system
• Communicates any information to service personnel, management or customers related to unforeseen problems with orders that may delay the original expected arrival of the product
• Maintain high level of quality of work while multi-tasking several items.
• Maintain a high level of accuracy with data entry into the accounting system (currently Great Plains)

What You Need to Succeed:

• Two (2) or more years of inventory as well as shipping and receiving experience in a service industry
• High School Diploma or GED
• Associate's and/or Bachelor's degrees are preferred
• Capable of receiving up to 50 items per day; all items to be processed on the day they are received
• Able to work under pressure and meet tight deadlines.
• Excellent customer service skills
• Knowledge concerning billing procedures for all service types
• Knowledge of purchasing / ordering practices
• Excellent data entry skills
• Knowledge of receiving practices
• Knowledge of inventory flow from ordering, allocations and consumption as it relates to the current accounting system
• Advanced knowledge of a computer with Windows Operating System, Microsoft Office suite, with emphasis on Microsoft Word, Microsoft Excel and Microsoft Outlook
• Excellent organizational skills, follow-up skills and math skills
• Must be detail oriented

Physical Requirements:

• Must be at least 18 years old.
• Ability to stand for 8+ hours and regularly lift 25-50 lbs.
• Judgment to request help when lifting more than 50 lbs.
• Must be able to work in a warehouse environment that may not be climate controlled.

How We Set You Up for Success:

• Hands-on training of inventory as well as shipping and receiving and all aspects of warehouse safety and responsibilities.
• Ongoing career development training.

What We Offer:

• Competitive compensation (hourly compensation and applicable overtime).
• Comprehensive benefits offerings (including medical, dental, vision and life insurance).
• Retirement Plan.
• Paid holidays, personal choice days and paid time off.
• A culture that offers flexibility and a healthy work-life balance.

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