There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Key Responsibilities:

The Shift Manager, Fleet Specialist, is responsible for leading all aspects of the daily operations of the Fleet Specialist team, and is responsible for the successful oversight, planning and execution of aircraft routing for scheduled and unscheduled flying. In this supervisory role, the manager serves as real-time leadership support and incident escalation. This role regularly interacts, supports, and engages with directors, senior managers, and other leaders of NOC daily operations, Technical Operations, and Network and Fleet Planning teams.

• Manages, leads, and develops direct reports from the Fleet Specialist team and is responsible for their accountability and performance management
• Monitors and leads all aspects of daily activities of the Fleet Specialist Team, including efficient and effective operational performance, spare aircraft utilization, aircraft allocation, and maintenance opportunity planning, etc
• Serves as escalation point for team needs and operational decisions. Serves as a subject-matter expert and team representative for other departments and related projects, as necessary.
• Works cross-departmentally with other NOC and United departments to coordinate and implement aircraft routing plans for real-time and future operations.

NOTE: Physical location of position is at Arlington Heights, IL as onsite work-type

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree or equivalent work experience
• 3 or more years' experience in an airline, airport and/or network operations leadership role
• Strong verbal and written communication skills
• Conflict resolution and strong interpersonal skills
• Strong organizational and technical skills using industry and United applications
• Proficiency with Microsoft Office suite products (Excel, Teams, Outlook, Word, PowerPoint)
• Must be able to work all shifts and holidays as required
• Curiosity about all aspects of airline operations and willingness to develop new skills and knowledge
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• 5 or more years' experience in and airline, airport and/or network operations leadership role
• Experience leading an operational team in a union environment

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.