Job description

Sugar Bliss has a retail location in the Downtown Chicago Loop and is expanding our team. As an Shift Lead, you will assist the Store Manager in the daily operations of the store, ensuring quality and consistency of all products, providing excellent customer service, leading by overseeing employees during your shift, and focusing your team on maximizing sales and productivity.

Leadership:

· Promotes company's mission and values

· Assist in managing and directing daily store operations with the Store Manager

· Ensure that product quality and consistency and company standards are executed and

maintained; manage inventory levels, receiving, purchasing, and waste control

· Manage staff and keep employees encouraged and motivated

· Resolve conflicts and make hard and fast decisions

· Communicate clearly and establish focused direction to execute the workload and is proactive on all tasks including special projects to finish on time

· Drive sales growth

· Organize and manage your time efficiently, which results in consistent productivity and customer focus

Time Management:

· Multi task and delegate to make sure everything gets done

· Monitor product and packaging inventory and ensure inventory is stocked and consistently replenished and also when to re-order supplies

Training:

· Assist in training new employees accurately and assessing their skills

· Be able to handle employee relations

Analytical and Decision-Making Skills:

· Strong analytical and problem solving skills to deal with issues that may come up during the typical workday

· Able to think quickly and make decisions

Written and Communication Skills:

· Ensure high customer and client satisfaction

· Ability to write coherent customer emails and represent Sugar Bliss brand

Required Skills

· 1+ year of retail management experience preferably in food or retail environment

· Bachelor's degree or equivalent experience

· Excellent written and verbal communication skills (English) and math skills

· Excellent interpersonal, communication and facilitation skills

· Proven ability to work independently and collaboratively, with flexibility to move between projects in a fast-paced environment

· Ability to step into any position in any store.

· People Oriented - enjoys working with our guests and employees, possess good communication and interpersonal skills.

· Excellent follow up skills

· Must be available to work a flexible schedule including weekends and holidays

· Must be able to lift 50 pounds. Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.

· Serve-Safe certification required.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount

Restaurant type:

• Bakery

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
Must be COVID vaccinated.

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.