Service / Support Technician

Full Time
Raleigh, NC 27604
Posted
Job description

Barr-Mullin Inc. (based in Raleigh, NC) is a world leader in the development of high tech wood scanning and optimization equipment for the woodworking industry. Our award winning products set the industry standard and serve a global market.

Challenge your technical knowledge, mechanical aptitude and communication savvy in a diverse role that lets you tinker with technology, work with great people and help build technology that saves natural resources!

If you are just as comfortable replacing a belt under the hood of a car as you would be setting up software on a PC � then you have just found the perfect job opportunity!!!

We�re looking for energetic, reliable and personable self-starters with electronic or mechanical aptitude, excellent troubleshooting ability, and Windows-based PC proficiency.

A Bachelor or Associate degree in a technical discipline is preferred. High School diploma is required. Military aircraft elec/mech experience and bilingual (Spanish/English) skills are a plus.

Responsibilities include:

  • Telephone and on-site technical support,
  • Working independently to solve technical problems,
  • Installing new and rebuilt industrial equipment,
  • Troubleshooting/repair computer controlled wood processing equipment,
  • Assembling, troubleshooting and repairing mechanical systems,
  • Maintaining professional relationships with customers,
  • Traveling to and working in customer production facilities,
  • Upgrading and repairing existing systems operating in the field,
  • Training customers to use and maintain their equipment.

You�ll work directly with our customers to resolve problems, prevent further problems, and train their employees in the proper operation of our equipment.

BMI offers a competitive wage and benefits package (Salary will be based on the experience and knowledge you bring to the position).

Benefits include:

  • Medical, dental and life insurance,
  • 401(k) program,
  • Nine paid holidays,
  • Vacation and sick time.

Required Skills and Education:

The ideal candidate will possess:

  • Associate�s degree or military equivalent,
  • 1-2 years of technical experience,
  • Knowledge of mechanical and electrical equipment,
  • Strong customer service ethic,
  • Well-developed analytical and problem-solving skills,
  • Driving desire to grow technically and professionally,
  • Valid Driver's license with an acceptable driving record.

Must have excellent communication skills and familiarity with Windows, MS Office, and other relevant software. MS certification is desired but not required.

Must be able to communicate professionally with co-workers and customers at all times.

Must be able to work weekends on an occasional as needed basis.

To be successful in this position one must have:

  • Expertise in trouble-shooting elec. and mech. equipment,
  • Knowledge of Windows based computer systems,
  • Excellent people skills.

Travel requirements are up to 50% depending on workload and customer needs.

Third party references will not be considered.

NO RELOCATION assistance is available for this position

DUE TO THE URGENT NEED TO FILL THIS POSITION AND THE OVERWHELMING RESPONSE TO INTERNET POSTINGS, ONLY CANDIDATES WITH RELEVANT TECHNICAL EXPERIENCE OR EDUCATION AND AUTHORIZED TO WORK IN THE U.S. WILL BE CONSIDERED.


How to Apply:

Send and email with your resume attached (in MS Word format) to atwellenterprise@gmail.com

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