Job description

Willowbrook Ford/Kia is looking for an experienced service advisor to join our growing team.

Responsibilities

This position serves as the liaison between the customer and the technician. The service advisor ensures that customers receive prompt, courteous, professional service. The service advisor must be able to communicate vehicle maintenance and repair needs to the customer. Must ensure a positive customer experience throughout the customers repair process. Service advisor will prepare repair orders, estimates for repairs and present customers with cost and time estimates. Service advisor will follow up with customers via phone, text and email on the status of the vehicles repairs. As a service advisor you must meet or exceed sales goals and customer satisfaction levels.$3000.00 Signing bonus to those who qualify. Please submit your resume today.

Qualifications

Must have strong customer service skills.

Must be able to communicate effectively.

Must have a valid Illinois drivers license.

Must be able to be insured by our company.

Outgoing friendly personality.

Prior experience preferred but not required.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekend availability

Shift:

• 8 hour shift
• Night shift

Ability to commute/relocate:

• Willowbrook, IL 60527: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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