Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview
Support the Care Training Delivery Team by providing implementation and logistics support for Frontline and Leadership Development programs, which includes engaging in all stages of program and project management cycles from analysis through to evaluation for multiple, concurrent projects with competing priorities.

Job Responsibilities:

• Partner with peers and cross-functional teams to understand project impacts and needs to prepare for critical next steps and seeing the project through to success.

• Organize project, program, and content reviews with appropriate audiences to ensure appropriate feedback is implemented and meets customers’ needs.

• Engage appropriate leadership audience to make key decisions, communicate project/program status, and follow up on progress by scheduling appropriate meetings.

• Coordinate scheduling, attendance, and tracking in appropriate Learning Management Systems, including but not limited to Cornerstone and THRIVE. Inform appropriate audiences when there are early signs of project deadline risks and collaborate on next steps to get project back on target.

• Oversee coordination, tracking & communication updates for site support and facilitator needs. Inform appropriate audiences when there are early signs of project deadline risks and collaborate on next steps to get project back on target.

• Partner with Program Managers or project stakeholders to provide updates and/or read outs to senior leaders, along with addressing cross-project dependencies.

• Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

• Bachelor's Degree Business, Finance, Economics, Sales or related field preferred

Work Experience:

• 4+ years experience in organizational programs, project management or related area.

• 2-4 years Supervisory or program management experience, including cross-functional management.

• Demonstrated ability to work independently

• Exceptional verbal, written, and interpersonal communication skills with proven presentation and influence skills. Demonstrate high level of executive maturity.

• Utilizes effective methods to stay on track with managing small to large sized projects that may have competing, quick turn-around deadlines.

• Must be proficient in Microsoft Word, Excel, PowerPoint, Project.

• Proven analytical and problem-solving skills to make good judgments/informed decisions and have strong interpersonal skills.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.