Requisition No: 801028

Agency: Department of Health

Working Title: SENIOR NETWORK SYSTEMS ANALYST - 64028578

Position Number: 64028578

Salary: $60,000-$68,000 annually

Posting Closing Date: 05/12/2023

Thank you for your interest in career opportunities with the Florida Department of Health in Monroe County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

Your Specific Responsibilities:

This position is under the general supervision of the Assistant County Health Department Director. Complies with and monitors compliance (when applicable) with mandatory requirements in section 215.422, Florida Statutes, and Chapter 3A-24, Florida Administrative Code.

Responsible for overall, daily IT operations. Monitors systems, performs upgrades, and maintenance on servers, desktop and mobile computers. Consults with users and program management conducting information assessments to determine user needs, and to define network solutions.

Functions as network administrator and actively monitors WAN and LAN connections. Logs and reports problems to appropriate resources and participates in problem resolution by coordinating with DOH Customer Service Help Desk in Tallahassee and local IT staff. Establishes methods and procedures for use of the network systems including hardware, software, and Voice over IP (VoIP) communications devices. Works with established IT staff to ensure compliance and consistency with agency objectives. Assures that network is compatible with existing applications and security requirements. Analyzes and resolves network hardware, software, and communication problems.

Conducts ongoing audits of network systems to monitor network and communications systems to ensure that they are effective in meeting agency needs. Writes and maintains up-to-date documentation for operational procedures, including continuity of operations IT plans.

Coordinates with management for acquisition and contracting of hardware, software, and information technology services, including maintenance.

Coordinates and ensures the implementation of policies, procedures and systems operations with support personnel.

Work with DOH Office of Information Technology, Enterprise Support Team to support mission critical enterprise solutions, included but not limited to Virtual Desktop Infrastructure, Enterprise Imaging solutions, Mobile Device Management solutions.

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of computer environments, network wiring, and cabling
• Knowledge of Voice over IP (VoIP) systems and support
• Knowledge of processing operations, procedures and problem-solving techniques
• Knowledge of Virtual Desktop Infrastructure
• Ability to monitor and resolve problems with network
• Ability to coordinate work assignments
• Ability to communicate effectively
• Ability to motivate and instruct others on procedures, policies, and security of network

Qualifications:

Valid Florida drivers license

1-3 years of experience

Other job-related requirements for this position:

Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties. This position is required to maintain confidential information in accordance with the DOH and Monroe County information security policy, protocols, and procedures. Confidential data set: Clinical Data (HMS), immunization data (FLSHOTS), Social Security Data, HMS, FLMMIS, Availity and Change Health.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Key West, FL 33040

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.