A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The role of the Senior Business Analyst is to work collaboratively with project stakeholders to understand current business processes and controls, and to then use that knowledge to identify and document gaps and/or inefficiencies that require consideration. As a preliminary step to coordinating with the Project Manager (“PM”) to develop a project plan, the Sr. BA will be responsible for working with the project stakeholders to document the necessary business requirements. Depending on the size of project this Senior Business Analyst will then transition the project to a Project Manager for large scale projects or, in the case of small scale projects, act as the project lead. These projects will be primarily digital transformation and process creation/improvement in nature. The Senior Business Analyst will be involved in all phases of the project lifecycle, and will work constructively with the teams and senior leadership to ensure the success of projects.

Essential Duties and Responsibilities

• Meet with department and business unit leaders to discuss project scope, business requirements, process gaps and inefficiencies, and desired outcomes for projects
• Formally document business requirements that are organized, easy to interpret, and satisfy all business requirements identified during the investigation phase of the project
• Possess the ability to draft and report on project key performance indicators (KPIs)
• Construct budget templates and guidelines to be tracked during project life cycle
• Perform root-cause analysis on both current and future business controls and workflows
• The ability to critically think through problems by appropriately identifying issues, designing project scope and assessing viability of solutions
• Work in tandem with Quality Assurance (“QA”) team during testing phase of project
• Build rapport and consensus amongst project team and necessary external stakeholders
• Display exceptional listening and communication skills in order to articulate user needs clearly across functions.
• Communicate effectively visually, verbally or in written formats.
• Facilitate cross-functional conversations to solve complex problems and map multi-department processes.
• Demonstrate self-confidence and clearly communicate when presenting findings and recommendations to project stakeholders
• Coach functional leaders on project management best practices

Education and/or Work Experience Requirements

• Bachelor’s degree or master’s degree in a related field
• 3-5 years of business analysis or project leadership experience

Technical Requirements

• Proficient in Waterfall and Agile project management
• At a minimum, must be proficient in the following programs:
  • MS Outlook
  • MS Word
  • MS Excel
  • MS Visio
  • MS PowerPoint
  • MS Project or other Project Management Software (preferred)
  • Or a willingness and motivation to become proficient in these tools within 4 weeks of hiring.

Physical Requirements

• Occasional travel by vehicle or by airplane to both company locations and vendor sites
• Must be able to speak and understand detailed information through oral communication and be able to see clearly
• May occasionally be required to lift objects up to or exceeding 25lbs

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.