Scheduler/Staffing Coordinator

We are looking to hire an efficient scheduler to join our team to help with schedule coordination for our clients and caregivers, as well as to assist with recruitment efforts! If you are someone who is organized and courteous with answering telephone calls you will be successful in this role. You should have excellent time management skills and the ability to communicate efficiently. This is an entry-level job, so we are willing to train the right candidate. If this sounds like you, come join us at Senior Helpers and become a part of our team!

PAY RATE: $17 - $18 per hour
JOB TYPE: Part Time

RESPONSIBILITIES:

• Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients.
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
• Communicate any caregiver changes and updates to the schedules ahead of the scheduled time with the client/family in a timely and positive manner
• Utilize company software to track and record all scheduling changes.
• Accept on-call duty as assigned
• Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
• Act as point of contact with client family regarding schedules.
• Audits clock in/outs on a regular basis to ensure hours match scheduled hours.
• Collaborate with work team and department managers to determine hiring needs
• Determines applicant qualifications by conducting pre-screen interviews of applicants; verifies references and compares qualifications to job requirements.
• Attend daily team huddles
• Perform other duties as assigned

QUALIFICATIONS:

• High school diploma or equivalent education
• Positive attitude and willingness to lead
• Strong communication skills
• Excellent organizational skills
• Preferred: Experience with scheduling software
• Preferred: Experience in recruitment efforts

ABOUT SENIOR HELPERS:
Senior Helpers® is the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. We have rapidly built a reputation for providing the best in dependable, consistent and affordable non-medical senior care services.

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.